i-Account User Guide Pages

i-Account User Guide Pages

Billing, Account Statement & Notice

Generate Quarterly Billing (SCI Statement) Automatically with Auto Recurring SCI Feature

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How to Charge Late Payment Interest (LPI)

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How to Issue Direct Invoice

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How to Upload Water (or Electricity) Meter Reading and Generate Water (or Electricity) Bill

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Generate Account Statement Automatically with Recurring Statement Feature

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How to Generate Batch Invoice in i-Account

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Billing for Fire Insurance

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How to Check Bounce Invoices in i-Account

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How to generate Form 11 and 20 in i-Account

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Adding a New Charge for Billing Inside i-Account

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How to Generate Account Statement in i-Account and Upload it to i-Neighbour

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How to Transfer Invoices from Previous to New Owner

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How to Fix Wrongly Billed Water & Electricity Charges in i-Account

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Generate Invoices Automatically with Auto Batch Invoice Feature

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Customer/ Debtor

How to View & Edit Customer Payment

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How to Add Other Tenant or Debtor for Billing in i-Account

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How to Allocate or Change Allocation for Customer Payment & Credit Note

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i-Account - How to Issue a Refund to Owner

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How to Check Transactions of Previous Owners in i-Account

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How to Edit Unit Owner Name in i-Account

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i-Account - How to Assign and Unassign Unit Owner to Customer Group

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Changing Unit Owner in i-Account

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Supplier/ Creditor

How to Allocate or Change Allocation for Supplier Payment & Credit Note

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How to Edit Supplier Invoice and Supplier Payment

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How to Enter Supplier Invoice

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How to Enter Supplier Invoice with Purchase Order

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How to Add a Supplier in i-Account

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How to Enter Supplier Payment in i-Account

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Banking and General Ledger

How to Check Settlement Amount in the Merchant Portal (Fiuu/Razer)

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Fiuu (Formerly Razerpay) Payment Gateway FAQ

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How to Enter Receipt of Interest & Miscellaneous Income (Cash Book Entry)

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How to Create New GL Account

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How to Search for Transaction with Reference Number

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i-Account - How to Perform First Time Bank Reconciliation

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How to Close and Reopen GL Transactions in i-Account

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How to Enter Petty Cash Payments & Reimbursements in i-Account

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How to Cancel Payment Voucher for Expired Cheque in i-Account

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How to View Online Payment Receipts in i-Neighbour & i-Account

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How to Create Refundable Deduction for Refundable Deposit in i-Account

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i-Account - How to Record an Unidentified Receipt

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How to Cancel Wrongly Issued Receipt in i-Account

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Others

i-Account - How Owners Can View Receipts in the App

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i-Account & i-Neighbour Integration Guide

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How to Clear Cache and Cookies on i-Neighbour and i-Account

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How to Enable Pop-Ups for i-Account site

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i-Account - How to Add or Remove Admin

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E-Invoice

E-Invoice – How to Issue & Submit Individual E-Invoice

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E-Invoice – How to Issue & Submit Consolidated E-Invoice

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E-Invoice Setup

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System

How to Void a Transaction

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    • Related Articles

    • i-Account User Guide – Customer Payment

      Introduction In the Customer Payment entry page, you can record payments received from owners/debtors. Key in the Amount first before allocating the payment to invoices or setting it as an Advance Payment. After entering the payment, you can review ...
    • i-Account User Guide – Virtual Account Number

      Introduction If you are subscribed to a Virtual Account service provided by your bank, i-Account has a feature that supports the import of these numbers for display on invoices. Under this Virtual Account arrangement, the bank provides a range of ...
    • User Guide for Single Recurring Invoices

      Introduction The Recurring Invoice feature in i-Account allows you to create invoices for a specific customer or customer group that need to be issued on a regular schedule. The system can automatically generate new invoices based on the recurring ...
    • i-Account User Guide – Generate SCI Batch Invoice

      Introduction The Statement Cum Invoice (SCI) feature allows multiple invoices to be consolidated into one statement. Use SCI to bill for multiple periods and/or charges all at once. Multiple invoices will be generated for each debtor but consolidated ...
    • i-Account User Guide – Bank Reconciliation

      Introduction Every time you receive a bank statement, it is important to monitor the balances and compare them against the records processed in the system’s Bank Account. Perform a reconciliation by ticking the checkboxes for entries that match those ...