i-Account - How Owners Can View Receipts in the App

i-Account - How Owners Can View Receipts in the App

Introduction
Currently, some i-Neighbour communities are subscribed to the i-Account accounting system. With this setup, residents in these communities can directly view or download their payment receipts when they login to the i-Neighbour app > E-Billing page.
Refer to the steps below on how you can view or download official receipts for your unit.


Process
Mobile App
In the app, owners can tap on the receipt number (blue hyperlink) to download and view the pdf file. 

1. Login into the i-Neighbour app. At the Dashboard > tap on E-Billing.


2. At the E-Billing - Invoices screen, you can view a listing of all the invoices issued and uploaded by the management. Scroll to the bottom to select a Paid invoice.


3. Details of the selected invoice is displayed, including Payment details.


4. Tap on the receipt number (blue hyperlink) to download and view the pdf file.



    

5. Alternatively, you can go to Payment History to view a list of all receipts and download the required receipt. At the E-Billing > Invoices screen, tap on the Payment History icon at the upper right corner.



6. Select the receipt to view details. Next, tap on the receipt number (blue hyperlink) to download the pdf file.


   

Web Login

1. Go to My Account > E-Billing > Invoice & Payment.



2. A listing of all invoices will be displayed with the invoice status of either pending or paid. If the invoice is already paid, click on the View icon.




3. Additionally, you can also view the payment in the Payment History page. Go to E-Billing > Payment History. 


4. You can view all payment history on this page. Select any receipt and the receipt number to download the receipt. 



Note: If some of the screenshots or steps viewed here are different from the ones in the current system, this is due to our continuous effort to improve our system from time to time. Please notify us at info@timeteccloud.com, we will update it as soon as possible.


    • Related Articles

    • How to View Online Payment Receipts in i-Neighbour & i-Account

      Introduction Currently, some i-Neighbour communities are also subscribed to the i-Account accounting system and a payment gateway service such as iPay88 or RazerPay. The integration of i-Account and iPay88 (or RazerPay) with i-Neighbour provides ...

    • How to Check Transactions of Previous Owners in i-Account

      Introduction Eventually, there will be instances of sale or sub-sale of a unit in a property. When this happens, and the management is notified, the Admin has to change the unit owner information and add the new owner into iNeighbour. Refer to the ...

    • How to View E-Billing Receipts

      This guide aims to inform users how to view E-Billing receipts. 1. Tap on E-Billing 2. Tap on payment history. 3. Select past payment. 4. Tap on receipt number to download the receipt.

    • i-Account User Guide Pages

      Billing, Account Statement & Notice How to Charge Late Payment Interest (LPI) Link How to Issue Direct Invoice Link How to Upload Water (or Electricity) Meter Reading and Generate Water (or Electricity) Bill Link Generate Account Statement ...

    • How to Generate Account Statement in i-Account and Upload it to i-Neighbour

      Introduction A Statement of Account (SOA) is a great way to provide owners with a recap of the charges billed to them and the payments already made. Furthermore, SOA can also be used as a tool for payment reminder as it informs the owners of their ...