How to Check Settlement Amount in the Merchant Portal (Fiuu/Razer)

How to Check Settlement Amount in the Merchant Portal (Fiuu/Razer)

How to Check Settlement Amount in the Merchant Portal (Fiuu/Razer)

A merchant portal is a web-based interface provided by the payment gateway provider to merchants. It allows merchants to manage their payment processing activities. Through the portal, merchants can access monitor transactions, manage customer data, and generate reports.

1. Login to the Merchant Portal Fiuu (formerly Razer Merchant Services)


Fill in your login details. Management usually receives an email with the login credentials. If you have forgotten your login details, kindly contact the Fiuu representative for assistance.



For the merchant login ID & password, refer to the email from Fiuu notification@fiuu.com
 


If you have forgotten the password (or expired), click the “Forgot/expired password” link.
 

How to Generate the Settlement Listing

1. On the left side menu, select Reports > Settlements to generate the file.


2. Select the applicable range date.

3. Select the option to request as Excel file or as Zip file. Click the “Send Request” button.


4. Scroll down and click the Download icon.


5. Open the “Settlement List” and “Transaction List” files.



6. Settlement List File – This file shows how much Fiuu has paid for the settlement amount.
You can refer:
Column A – Date and time Fiuu made a payment to the management's bank account.
Column E – Amount paid by Fiuu.



7. Transaction List File – This file provides a breakdown of amounts from the settlement list file.
You can refer:
Column A – Date and time the owner made payment
Column B – Channel the owner used to make payment
Column G – Amount deducted from the owner’s bank account
Column H – Amount paid from Fiuu to the management’s bank account
Column I – Additional column that can be created by management to cross-check against the settlement file.






Note: If some of the screenshots or steps viewed here are different from the ones in the current system, this is due to our continuous effort to improve our system from time to time. Please notify us at info@timeteccloud.com, we will update it as soon as possible.

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