How to generate Form 11 and 20 in i-Account

How to generate Form 11 and 20 in i-Account

Introduction


The Management office usually sends form 11 or Form 20 after sending reminders to the defaulters. Developers, JMBs and MCs, may serve a notice of demand in Form 11 or Form 20, respectively, to defaulters to demand the payment of the outstanding charges. Forms 11 and 20 are available in the Second Schedule of the Strata Management (Maintenance and Management) Regulations 2015. 


Refer to the steps below to generate Form 11 or Form 20 in i-Account:


Notice of Demand


1. Go to Property > Overdue > Notice of Demand to generate Form 11 or Form 20. 


2. Next, at the Reminder Letter page, select either Form 11 or Form 20 at the top right of the page. 


Next, proceed to step 3 below.


Generate Form 11


The steps to generate Form 11 are as below:


i. Fill in all the required details:



No.

Options

Details

1.

Due to

The Admin needs to select an option: 
i) Developer
ii) Joint Management Body

2.

Cut Off Date

This is the cutoff date for the outstanding invoices. Therefore, the balance displayed will include invoices dated on and before this date. For example, if the cutoff date is 31/12/2020, the balance will include the outstanding invoices with document dates on 31/12/2020 and prior. 

3. 

Amount More than (RM)

The system will generate the form if the owner's outstanding invoice balance (less open credit) until the cutoff date exceeds the entered amount. All allocated payments (until today, i.e. form generation date) will reduce the outstanding invoice balance. 

4.

Payment Period

The Admin needs to set the payment period by number of days, for instance, 14 days. 

5.

Customer Group

Select 1 option only from the menu.


ii. Next, fill in the details to be printed on the Form 11.


No

Options

Details

1.

Name of Development Area

Set the name for the development area, for example, Cyberia Smarthome Residences.

2.

Date of NOD

Select the appropriate date for the NOD.

3. 

Authorized Person

Name for the Authorized person, for example, Aiden Teh.

4.

Designation

The Designation of the Authorized Person, for example, Building Manager.


Generate Form 20 


Generate Form 20 as per the below steps:


i. Fill in all the required details:


No.

Options

Details

1.

Cutoff Date

This is the cutoff date for the outstanding invoices. Therefore, the balance displayed will include dated invoices on and before this date. For example, if the cutoff date is 31/12/2020, the balance will include the outstanding invoices with document dates on 31/12/2020 and prior. 

2.

Amount more than RM

The system will generate a form if the owner's outstanding invoice balance (less open credit) until the cutoff date exceeds the entered amount. All allocated payments (until today, i.e. form generation date) will reduce the outstanding invoice balance. 

3.

Payment Period

The Admin needs to set the payment period either by weeks or days, for instance, 14 days or 2 weeks. 


ii. Next, fill in the details to be printed on the Form 20.


Additional Notes: Can refer to the explanation for Form 11.



Continuation 


3. When you are done, click on the “Add New” button at the bottom of the page to generate the Form 11 or Form 20.


4. Once Form 11 or Form 20 is successfully generated, this pop up message will appear.


5. The Admin can view the list of Form 11 or Form 20 that are successfully generated inside the batch list as per below: 


Form 11


Form 20


6. You can proceed with one of the actions below: 



Sample Form 11






Sample Form 20 






Note: If some of the screenshots or steps viewed here are different from the ones in the current system, this is due to our continuous effort to improve our system from time to time. Please notify us at info@timeteccloud.com, we will update it as soon as possible.

    • Related Articles

    • How to Generate Account Statement in i-Account and Upload it to i-Neighbour

      Introduction A Statement of Account (SOA) is a great way to provide owners with a recap of the charges billed to them and the payments already made. Furthermore, SOA can also be used as a tool for payment reminder as it informs the owners of their ...
    • i-Account & i-Neighbour Integration Guide

      Introduction i-Neighbour and i-Account are two separate applications, but the integration between these two systems enables certain debtor information such as billing and payment to be synchronised. After you generate residents' invoices, receipts ...
    • Generate Invoices Automatically with Auto Batch Invoice Feature

      Introduction Auto Batch Invoice feature in i-Account can generate invoices automatically using pre-configured settings. Hence, instead of Admin manually creating invoices, they can enable this function and preset the time for billing. The system will ...
    • Adding a New Charge for Billing Inside i-Account

      Introduction In the i-Account system, one of the most basic and frequent transactions is issuance of invoice. If Admins finds it necessary to issue invoices for a new Charge item (e.g. Access Card, Rental of Facility, etc), they have to add the ...
    • How to View Online Payment Receipts in i-Neighbour & i-Account

      Introduction Currently, some i-Neighbour communities are also subscribed to the i-Account accounting system and a payment gateway service such as iPay88 or RazerPay. The integration of i-Account and iPay88 (or RazerPay) with i-Neighbour provides ...