i-Account User Guide – Generate SCI Batch Invoice

i-Account User Guide – Generate SCI Batch Invoice

Introduction

The Statement Cum Invoice (SCI) feature allows multiple invoices to be consolidated into one statement.

Use SCI to bill for multiple periods and/or charges all at once. Multiple invoices will be generated for each debtor but consolidated into a single statement (SCI) to be uploaded to i-Neighbour & sent to the owner.

For example, you can use this function to bill quarterly charges for Maintenance Fee, Sinking Fund, Water, Electricity, Late Payment Interest and etc.


How to Generate SCI Batch Invoice

1. Go to the Property Menu > Invoice> SCI Batch Invoice.
Click on the “+ New Batch” button at the top right of the page in order to create the new SCI Batch.


2. Key in the required batch name and configure the general settings for the batch.

 

No.

Option

Description

i.

Batch Name

Enter a unique name to identify this batch in the batch listing.

ii.

Show Outstanding Balance

Show Outstanding balance (Ageing/SOA Balance) as per statement date & add to the statement balance/amount payable.

iii.

Statement Date

Choose the Statement Date. It is recommended to select the current date, i.e., today or tomorrow as the Balance brought forward for each debtor is based on account balance for this statement date.

iv.

Bill Date

Invoice and transaction date in the system. The selected bill date will apply to Water, Electricity and Late Payment Interest charges (bill for past months). However, for all other charges (usually billed in advance) such as Maintenance Fee, Sinking Fund, Security and etc., if you select the charge basis/frequency as “Monthly” in the following settings, the invoice date is fixed as the first day of each charge month.

v.

Customer Group

Select 1 option only from the menu.

vi.

Auto Upload to i-Neighbour

Enable for system to upload the statement to i-Neighbour at a later prescheduled date.

 

3. Next, scroll down to the section below and select the Charge Type for the SCI Batch Invoice using the drop-down button. 


4. Select the From Date and the To Date for the SCI. For example, to charge quarterly Maintenance Fee & Sinking Fund, you can set the From Date: July 2025 and To Date: September 2025.


5.Select the Payment Term. 


6. Select the Charge By option, whether the charge basis should be “Monthly” or “Single-Selected Date Range”.
i. Monthly - To charge every month (one invoice per month, with different invoice dates and due dates), for example:

01 January 2026 – 31 January 2026

01 February 2026 – 28 February 2026

01 March 2026 – 31 March 2026


 ii. Single - Selected Date Range - To charge based on a single date range (one invoice only), for example:
01 January 2026 – 31 March 2026

Info
Note:

·       f you choose “Monthly” charge, the invoice date(s) will depend on the Charge type.

·       For 3 types of post-paid charges, i.e., Water, Electricity, Late Payment Interest, invoice date follows the Bill Date selected in the first section.

·       For all other charges (except Water, Electricity and Late Payment Interest) such as Maintenance Fee, Sinking Fund, Security Fees and etc., invoice date is fixed by the system as the first day of each charge month. 


7. Click the (+) icon to add on the charge.

8. The charge items will be listed in the section below. Check whether the setting for Due Date is appropriate. Once confirmed, click “Add new” button to generate the statement and the associated invoices.


9. You will be directed back to the SCI Batch Invoice page. The system will require some time for processing and to generate the statement(s) so the Status column will show as Processing. Once the Status is updated to Complete, you can click to view or download the pdf file in the batch listing.

10. You can proceed with one of the actions below:


Action Icon

Description

Click to view or download the Statement Cum Invoice(s) in PDF File.

Click to upload the SCIs to i-Neighbour. Emails with the SCI will be concurrently sent to debtors/owners for the whole batch. The upload icon is hidden once the particular SCI batch has already been uploaded.

Click to delete the SCI batch. All invoices will be voided and removed from i-Account and i-Neighbour. The delete icon is hidden once the particular SCI batch has already been uploaded.

11. Click the upload (arrow) icon to upload the SCI statement to i-Neighbour. The following process takes place:  
  1. SCI invoices in the selected batch are uploaded to i-Neighbour > E-Billing > Invoices (owners can view SCI invoices in their mobile app).
  2. Concurrently, the system will auto send emails to the owners with the SCI details.
  3. Once the SCI batch invoice has been uploaded, the upload (arrow) and delete icons will be hidden/ disabled.
Alert
Important: Admin must click the upload icon to send the SCI statements to the owners (both email and app). If Admin does not click upload, the invoices remain only in the accounting system and owners/ residents will not receive any details of the new billing.

Sample of SCI



How to View Details of Invoices in SCI

1. If you need to view more details of the individual invoices that have been consolidated inside the SCI, you can go to Accounting Menu > Sales > Inquiries > Customer Transaction Inquiry.

2. Click on the printer icon to view the invoice.



How to View or Delete SCI for Individual Debtor

1. The individual statements for each debtor can be viewed in a separate listing if you click on the “Batch Details” button at the upper right corner of the SCI Batch Invoice page.



2. You can also click on “Export” button to export the information in the SCI Details listing.

3. There is a delete button for each individual statement. This will delete the SCI and void all the associated invoices billed inside this SCI.




Additional Guide




Note: If some of the screenshots or steps viewed here are different from the ones in the current system, this is due to our continuous effort to improve our system from time to time. Please notify us at info@timeteccloud.com, we will update it as soon as possible.

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