Billing, Account Statement & Notice
Adding a New Charge for Billing Inside i-Account
Introduction In the i-Account system, one of the most basic and frequent transactions is issuance of invoice. If Admins finds it necessary to issue invoices for a new Charge item (e.g. Access Card, Rental of Facility, etc), they have to add the ...
How to Fix Wrongly Billed Water & Electricity Charges in i-Account
Introduction In i-Account, invoices for Water and Electricity are issued based on meter reading values that the user adds or imports into the system. At times, a wrong meter reading value could have been added for certain units, leading to an ...
How to Generate Account Statement in i-Account and Upload it to i-Neighbour
Introduction A Statement of Account (SOA) is a great way to provide owners with a recap of the charges billed to them and the payments already made. Furthermore, SOA can also be used as a tool for payment reminder as it informs the owners of their ...
Generate Invoices Automatically with Auto Batch Invoice Feature
Introduction Auto Batch Invoice feature in i-Account can generate invoices automatically using pre-configured settings. Hence, instead of Admin manually creating invoices, they can enable this function and preset the time for billing. The system will ...
How to Check Bounce Invoices in i-Account
Introduction In i-Account, you can perform billing and upload invoices to i-Neighbour for the owners to view their invoices through the i-Neighbour app. However, even after clicking on upload, there can be instances where specific invoices are not ...
How to generate Form 11 and 20 in i-Account
Introduction The Management office usually sends form 11 or Form 20 after sending reminders to the defaulters. Developers, JMBs and MCs, may serve a notice of demand in Form 11 or Form 20, respectively, to defaulters to demand the payment of the ...
How to Transfer Invoices from Previous to New Owner
Periodically, there will be instances of sale or sub-sale of a unit in a property. When management is notified, the Admin has to change the unit owner information and add the new owner into the system. After changing owners, management needs to ...
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