i-Account User Guide – Virtual Account Number

i-Account User Guide – Virtual Account Number

Introduction

If you are subscribed to a Virtual Account service provided by your bank, i-Account has a feature that supports the import of these numbers for display on invoices. Under this Virtual Account arrangement, the bank provides a range of Virtual Account Numbers that are assigned to all unit owners for their respective payments to the JMB/MC. The number which is unique to each unit can be imported and subsequently displayed on all invoices billed and shared using i-Neighbour.

When owners make payment crediting to the assigned bank Virtual Account Number, this information will be reflected in the bank statement for easy tracing and payer (unit) identification. 


Import Virtual Account Number into i-Account

1. Usually, Virtual Account Number is first entered/imported into i-Neighbour.

Go to Community > Manage Unit. Select a unit and click on ‘Edit Unit Information’ to review the Virtual Account Number assigned for the unit.

  

2. Next, login to i-Account, go to Property > Setup > Unit Setup page. Click on the ‘Import Units’ button to import the Virtual Account Number from i-Neighbour into i-Account.

 

3. Besides the Unit Setup page, the Virtual Account Number is also displayed at Sales > Maintenance > Customer page.

 

Update Virtual Account Number Settings

1. In order to display the Virtual Account Number on invoices, first you have to enable the option for ‘Show Virtual Account Number on Invoice’ at System > Setup > General Setup. 


2. Tick the checkbox to enable and click on ‘Update’ button to save.


3. Next, go to Banking & General Ledger > Maintenance > Bank Accounts. Select the relevant bank account to be set as the bank with Virtual Account Number. Click on the pencil icon to edit the bank settings.

 

4. Tick on the checkbox for ‘Import Bank Account’ and click on ‘Update’ button. The chosen bank is marked with a  icon. 

 

5. Once step 2 and step 4 is done, the Virtual Account Number will be displayed on the debtors’ invoices.

 

 

How to Import Receipts from Bank Statement

1. To issue customer payment receipts by importing records (including virtual account number) from your bank statement, go to Sales > Transactions > Customer Payments.

2. Click on ‘Import CSV’ button.

 

3. Download the import template file (CSV). Fill in the details based on the instructions. Upload the completed file to issue the receipts. You can choose to auto-allocate the newly issued receipt against outstanding invoices.

 



Note: If some of the screenshots or steps viewed here are different from the ones in the current system, this is due to our continuous effort to improve our system from time to time. Please notify us at info@timeteccloud.com, we will update it as soon as possible.

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