How to Charge Late Payment Interest (LPI)

Steps on How to Create Late Payment Interest (LPI) Invoices

 

1. Go to the Property > Overdue > Late Payment Interest page and click the “Generate LPI” button.

2. Select the “Cutoff LPI Chargeable Date” which is the current interest charge period’s End date (i.e. interest will be chargeable on any late payment until this cutoff date). Select the applicable LPI “Bill Date” or invoice date.

3. At “Select Customer By”, you can choose either to issue LPI invoice to individual customer or by customer group.

Set as “Preset Customer Group” to create LPI batch for the preset customer group(s) that have already been configured at Interest Settings.

 

Example:

The preset customer group(s) only needs to be configured at Interest Settings during the first time LPI billing at Interest Settings > General Settings > LPI Chargeable Customer Group Setting.

 

4. If you need to charge an individual customer, select “Individual” at “Select Customer By” and choose the required customer from the “Customer” dropdown.

 

5. Click “Add New” to add the LPI batch.

6. The newly added LPI batch will be displayed on the listing. Check the details before you proceed to click the “+” icon to generate the LPI invoices.

 

7. A confirmation message will be displayed; click on “Yes” to generate the invoices.

 

8. Once the invoices have been generated, several icons will be displayed for this batch, as shown below:

9. Admins have the option to view, delete, and upload the invoices to i-Neighbour by clicking on the respective icons.

Icon	Description
	To view the invoices in PDF format.
	To upload the invoices to i-Neighbour system.
	To delete the whole batch of invoices.

Important Note: Admin must click the upload icon to send the invoices to the owners (both email and app). If Admin does not click upload, the invoices remain only in the accounting system and owners/ residents will not receive any details of the new billing.

Sample of Late Payment Interest Invoice

 

Interest Amount = Invoice Balance Due × Annual Interest Rate % × (No. of Days Overdue/ 365 days)

Note: If some of the screenshots or steps viewed here are different from the ones in the current system, this is due to our continuous effort to improve our system from time to time. Please notify us at info@timeteccloud.com, we will update it as soon as possible.

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