User Management
How to Fix Doesn't Meet Criteria Error During Edit Attendance Request
Introduction: TimeTec allows users to set up Edit Attendance Approval rules and automatically send notifications on Edit Attendance Request Status to employees who have requested edits to their attendance records. However, users may encounter an ...
How to Fix Doesn't Meet Criteria Error During Overtime Request
Based on the normal practice of most companies, overtime approvals can be made before or after the overtime shift itself. Traditionally, overtime approvals are requested manually by submitting printed application forms to managers and waiting for ...
How To Add New User to TimeTec Attendance (Beacon User)
Introduction: Time attendance, scheduling management, and working from home are effective solutions for the modern workforce. TimeTec Attendance provides an automated time data collection process that seamlessly integrates with biometric ...
How to Request and Approve Overtime in TimeTec Attendance Website
Overtime Approval processes can be complicated sometimes, especially when it requires more than one approver. Based on a company’s policy, Overtime Approvals can be made before or after the overtime shift itself. Normally, Overtime Approvals are ...
How To Configure System Roles and Admin Module
Introduction: In view of security concerns, TimeTec TA offers control of access rights to authorized users as permitted by the organization. By default, there are two types of User Role: 1. Master (System Administrator) who have full access and ...
How To Set User Card ID in TimeTec Attendance
Introduction: TimeTec Attendance conveniently allows the admin the option to add or change user card ID remotely from the system. This article will guide you on how to add or change your user card ID from TimeTec Attendance. Steps: A: Manage User ...
How to Configure Staff Contact View In TimeTec
Note: Please note that the information and images below refer to TimeTec TA software. However, this particular module/ feature is also available in TimeTec Patrol and TimeTec Leave with the same rules and functionality, hence you can also use this as ...
Edit Attendance Approval to Request Change of Schedule/Shift & Day Type
Introduction TimeTec TA has newly enhanced the option available for Edit Attendance Approval known as Edit Schedule No. & Day Type. This is a feature where Admin can set Approval rules for editing an attendance, enabling assigned users to request the ...
Time Zone Setting in TimeTec TA
ntroduction The time zone setting will allow the system to identify the time used in a particular area. The default time in the app follows the users’ or the company’s time zone and server time instead of the time indicated on the mobile phones. The ...
Guide for TimeTec TA Mobile Clocking For Multinational Users
Introduction TimeTec TA mobile clocking is a feature for users to perform clocking via the application using their mobile smartphone regardless of the location they are at. There is a default time zone that the TimeTec TA system follows. Therefore, ...
How to Update User Information in TimeTec TA App
Introduction User information is an essential requirement for registering employees during the onboarding process and even for future company reference use. More particularly when it comes to determining users’ privileges as an employee in the ...
How to Reset User Password for TimeTec Account
Introduction Forgot your password? It happens to all of us. In this article we will guide both Admin and User on how to reset the TimeTec account password. Process USER A. Go to any TimeTec Solution account > click Login B. Click on the “Forgot ...
APPROVAL: How to Setup & Apply for Outstation in TimeTec TA
Introduction TimeTec TA has a new approval feature that allows you to set rules for users to apply for outstation work and be automatically remarked in the system and the attendance roster history. Approval Process Set the criteria that will initiate ...
How to Let Users Update Their Mobile ID Using Pairing Code for TimeTec TA
Introduction Each mobile phone has its mobile ID. When a user first logs in to the TimeTec TA account using the TimeTec mobile app, the application will capture the user's mobile ID and mark it into the system to ensure the authenticity of the user. ...
Admin Reset User's Mobile ID to Allow Staff to Change Device
Introduction TimeTec Mobile is a real-time solution aimed to provide maximum convenience and flexibility, especially to industries having staff who are constantly on-the-move, enabling them to report their attendance wherever they are, check their ...
How to Deactivate And Reactivate User in TimeTec TA
Introduction TimeTec has features that allow you to access users’ reports and attendance data even after you have deactivated users from TimeTec. By deactivating users, this would also mean that this user will be deactivated from all other ...
How to Manage Change of User ID in TimeTec TA
Introduction TimeTec TA is cloud-based software; therefore, changing the user ID option is not easily available. This article demonstrates steps to change a User ID in TimeTec TA without having to add an additional user license. The Main Process as ...
Effective Overtime Approval with TimeTec TA
This post was originally published in March 2017 and was updated in October 2018. Note: In August 2018, we enhanced Overtime approval by adding an 'Attachment' function for employees to attach relevant documents (in pdf or images) to support their ...