How to Fix Doesn't Meet Criteria Error During Edit Attendance Request

How to Fix Doesn't Meet Criteria Error During Edit Attendance Request


TimeTec allows users to set up Edit Attendance Approval rules and automatically send notifications on Edit Attendance Request Status to employees who have requested edits to their attendance records. However, users may encounter an error message stating "Doesn't meet criteria" when applying for Edit Attendance Approval. In this article, we will show you how to fix the error that occurred.

Steps to Resolve the Error:

1. Go to Timetec TA > USER > Manage Approval Rules and use the filter option to search for the specific User in the Edit Attendance rules settings.

2. Click on the "Edit" option for the Edit Attendance rules that need to be updated.

3. In the Edit Approval Rules window, go to Step 2 - Set the Criteria to adjust the criteria settings.

4. To address the criteria error, check the schedules and day types assigned for the setting. Ensure that all relevant schedules and day types are selected to allow users with the assigned schedule to apply for Edit Attendance.

5. Proceed to the end of the Settings page by clicking on "Next" and then click on "Submit" to save the changes made.

After saving the changes, the user may re-try to apply Edit Attendance using TimeTec HR Apps once again. The previous Criteria error message should no longer appear. 

By following these steps, users can successfully resolve the "Doesn't meet criteria" error and proceed with their Edit Attendance Approval requests efficiently.

Note: If some of the screenshots or steps viewed here are different from the ones in the current system, this is due to our continuous effort to improve our system from time to time. Please notify us at, we will update it as soon as possible.