Smooth Exits with TimeTec Parking: Resolving LPR Entry Errors at the Exit Lane

Smooth Exits with TimeTec Parking: Resolving LPR Entry Errors at the Exit Lane

Introduction 

In any parking operation powered by License Plate Recognition (LPR), accuracy is key to ensuring seamless vehicle flow. However, occasional misreads or unregistered plates can cause issues, particularly when a vehicle reaches the exit without a valid entry record. To address this, TimeTec Parking has introduced a valuable feature in its system that empowers operators to resolve such issues quickly and effectively. 

Once the correct record is identified, the operator can push the entry time to the exit lane. This action enables the system to recalculate the accurate parking duration and fee, as if the correct entry had been recorded automatically. After the entry time is synced to the exit terminal, the customer can tap their card, make payment based on the adjusted duration, and exit smoothly—all without needing to reverse or escalate the issue further. 

This feature not only improves the customer experience but also enhances operational efficiency, reducing traffic congestion and the need for manual overrides or free exits. 

By offering a quick and reliable way to rectify LPR-related entry issues, TimeTec Parking ensures a smoother, more professional parking experience for both operators and customers. 


Process

‘Manual Trigger Out’ is based on live view events. The ‘Manual Trigger’ button is only available at the exit when no entry information is detected. Each button only appears for its related lane. For LPR, the ‘Plate No.’ serves as the unique identifier for operational actions.



1. Once ‘Manual Trigger Button’ clicked, manual search popup windows will show 
2. Search for entry based on ‘Card No.’ or ‘Plate No.’  
3. Select entry by tick the intended entry record and click ‘$ Manual Out’ button  
4. Reader on the ‘Manual Trigger Button’ respective lane will trigger based on : 
5. Parking duration calculated based on the entry record selected. 
6. Amount will shown at reader on respective lane and payment can be done with any payment card.