How to View Invoices and Receipts in i-Neighbour App

How to View Invoices and Receipts in i-Neighbour App

Introduction

The E-Billing module in the i-Neighbour app allows residents to view their invoices and payment records in one place. Through the Invoices and Payment screens, residents can check billing details, due dates, outstanding amounts, and completed payments issued by the management office.


How Owners Can View Invoices

1. Once you have activated your account and logged in to the i-Neighbour app, you will be directed to the Home/Dashboard screen. Tap on E-Billing.


2. On the E-Billing screen, select the Invoices tab.

Here, you can view:
  1. A list of invoices grouped by month & payment status (Unpaid at the top, Paid at the bottom of the listing)
  2. Invoice number(s)
  3. Description of charges (e.g. Maintenance Fee, Sinking Funds)
  4. Due date
  5. Invoice balance / outstanding amount
Tap on the relevant invoice to view details.


3. At the individual invoice screen, tap on the blue invoice number and SCI number (if available) to view, download or share the invoice PDF file for your reference or payment record.



How Owners Can View Receipts

1. On the E-Billing screen, select the Payment tab.

Here, you can view:
  1. All official receipts grouped by month 
  2. Receipt number(s), receipt date
  3. Payment amount
Tap on the relevant receipt to view details.


2. At the individual payment receipt screen, tap on the blue receipt reference number to view, download or share the official receipt PDF file for your record.




Note: If some of the screenshots or steps viewed here are different from the ones in the current system, this is due to our continuous effort to improve our system from time to time. Please notify us at info@timeteccloud.com, we will update it as soon as possible.

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