Effective immediately, Q2i devices can now be paired with R2c readers. However, this is only possible for Q2i devices with a core board that is version FEM800. When purchasing a brand new Q2i terminal, remember to notify the sales person that the terminal is to be paired with R2c as the slave reader.
If you are already using a Q2i device at your place, please check the core board's version (either FEM600 or FEM800) before pairing it with an R2c reader. You can check this info by using the FingerTec Device Info tool. Read more for the step-by-step guide to enable the Q2i-R2c pairing.
To enable Q2i to pair with R2c, you need to first update the Q2i device with the latest firmware. Please refer to the steps below:
1 - Insert the Terminal's IP address and click Connect.
2 - Click the Update button to update the device. After the update is complete, the terminal will automatically restart.
For your reference, below is an installation diagram for the Q2i and R2c devices with the new AdapTec Plus.