Device Connection Notification in Ingress

Device Connection Notification in Ingress

Introduction
Meet our latest feature within the Event Alarm setting where you can receive notification regarding the device connection. Through this feature, the administrators will be notified when any of the devices lost connection and re-connected back to Ingress software.

Benefit
This feature is designed to ease administrators in monitoring the device connectivity.

Procedure
A) Configure the email setting
1) First, you need to configure your email account within Ingress in order for it to send notification via email. To do so, go to System Settings > Email > Edit > Edit Email Configuration > Save > Click Test Account Settings.

2) In the recipient info, click Add > configure your preferred email > Save
1.jpg

B) Configure the Alarm Event setting
1) Go to System Settings > Alarm > Select the priority level
2.jpg

2) Click Edit > Add > Select filter option for either Standalone device or Ingressus > Tick: Connected and Disconnected > Press OK
3.jpg

3) Tick Email and browse the recipients that you want to notify
4.jpg

Result: The recipient will then receive notifications regarding the device connection status

5.jpg

    • Related Articles

    • Device Connection Notification in AWDMS for Smart AC1 Series and Face ID 5 Series

      Introduction By configuring this setting in AWDMS, you can receive notification regarding the device connection. The administrators will be notified through this feature when any of the devices lost connection and re-connected back to AWDMS software. ...
    • Ingress Remote connection

      If you have installed the Ingress server at the Headquarters (HQ) but would like to allow the remote connection from a Branch by using the Ingress client for viewing purposes, you must need to add port number 3000 and 3306 in Windows Firewall at the ...
    • Troubleshooting – Error When Adding FaceID 5 Device in Ingress Software

      Introduction To add Face ID5 or Face ID6 devices on Ingress software through the AWDMS program, you need to follow the instructions step by step as per the manual guide (refer to the link to the article below) ...
    • Troubleshooting Ingress Server – Client Connection

      Introduction Ingress is multi-user software with a Client-Server model, which means it can be used by multiple users concurrently. This article will explain to you the steps to connect Ingress Client to Ingress Server smoothly. Benefits By following ...
    • How to Solve “Load Default Device Detail Error” in Ingress Software (MySQL)

      Introduction There was feedback from Ingress Software users about ‘Load Default Device Detail Error’. This error is prompted when the user clicked on Device tab, and it has caused missing clocking data in Ingress software and the user is not able to ...