Install Ingress Using Other Than The Default Port

Install Ingress Using Other Than The Default Port

Introduction


By default, when Ingress software is installed, the system automatically uses the default port settings 3306 and 3000. Port 3306 is used for the connection to the MySQL server database, and port 3000 is used for the Ingress program.


However, sometimes when another program on the PC is already using the same port, you need to assign a different port value to complete the installation process and run the program.


This is an example of the error when ports 3306 and 3000 are already in use.


A screenshot of a computer

Description automatically generated




A screenshot of a computer error

Description automatically generated


Process and Troubleshooting Steps


  1. In the case of the port 3306 error, you can enter and select a new port value during the installation of the MySQL server database. 


A screenshot of a computer

Description automatically generated


  1. Once the Ingress installation is complete, make sure you have chosen a new port setting when running the Ingress DB Installer. 


  1. For the port 3000 error, you can change the port value by opening the SQL manager tool (e.g., SQLyog). You can download this SQL manager tool from the link below.


SQLyog installer (64-bit operating system)
https://s3.amazonaws.com/SQLyog_Community/SQLyog+12.2.1/SQLyog-12.2.1-0.x64Community.exe


SQLyog installer (32-bit operating system)
https://s3.amazonaws.com/SQLyog_Community/SQLyog+12.2.1/SQLyog-12.2.1-0.x86Community.exe


  1. In the MySQL manager tool, navigate to the Ingress Database > select the table 'system settings' > view Table Data. Edit the server port value from the default 3000 to a new value (e.g., 3008), then save the setting.




  1. Next, go to the Control Panel and open Windows Defender Firewall > select Advanced Settings. 


  1. Configure and allow new ports for the MySQL database (3308) and the Ingress program (3008) in the Firewall settings under Inbound and Outbound rules.


  1. You can refer to this article on how to enable a new port setting in the Firewall (refer to process B).


https://support.timeteccloud.com/portal/en/kb/articles/troubleshooting-ingress-server-client-connection


A screenshot of a computer

Description automatically generated



    • Related Articles

    • Ingress VMS Installation Guide

      Introduction Ingress VMS is a Web Based Visitor Management System, which is fully integrated with FingerTec Ingress Door Access System for a more secure visitor management system. Currently, Ingress VMS only supports FingerTec Ingress with MySQL ...
    • Configure Anti-Passback Mode Using Ingress

      In FingerTec's integrated access control application, Ingress, there is a function called anti-passback. This function is primarily used to prevent the misuse of access control systems by establishing a specific sequence in which access cards must be ...
    • Complete Guide on How to Install Ingress Software with MySQL Database

      Introduction Ingress software offers 2 preferred database options which are Microsoft Access (MDB) and MySQL. Most of the users with large corporations prefer Ingress with the MySQL database as it can accommodate many users compared to Ingress with ...
    • How to Solve “Load Default Device Detail Error” in Ingress Software (MySQL)

      Introduction There was feedback from Ingress Software users about ‘Load Default Device Detail Error’. This error is prompted when the user clicked on Device tab, and it has caused missing clocking data in Ingress software and the user is not able to ...
    • Backup/Restore Ingress Database using 3rd Party MySQL Manager Tool

      Introduction Ingress was designed to work with MySQL database, which is known to be powerful, reliable and is widely used by many other systems. The downside of MySQL database is that the configuration requires advanced IT knowledge. It is important ...