Troubleshooting Ingress Server – Client Connection

Troubleshooting Ingress Server – Client Connection

Ingress is multi-user software with a Client-Server model, which means it can be used by multiple users concurrently. This article will explain to you the steps to connect Ingress Client to Ingress Server smoothly.

By following these steps, users will be able to log in to Ingress from Ingress Client effortlessly.

(A)   Ingress version installed in the Client PC must be the same as the one installed in the Server PC.
For example, if you are running Ingress v3.0.4.9 in the server, you need to make sure that the Ingress Client is of the same version.

(B)  Enable Port 3000 and 3306 in Windows Firewall settings at both the Client and Server PC.
1)     Go to the Control Panel and select Windows Firewall.

2)     Select Advance settings from the left panel.

3)     Click on Inbound Rules, followed by the New Rule.

4)     Select Port and click Next. Select TCP, insert 3306 at Specific local ports and click Next again.

5)     Select Allow the connection and click Next, followed by ticking on Domain, Private and Public.

6)     Finally, insert a name for this set of firewall rules as Ingress Server 3306 and click  Next.

7)     Repeat step 1-6 for Outbound Rule

8)     Repeat step 1-7 for Port 3000 and name it “Ingress Server 3000”

(C)   MySQL Instance Configuration Wizard
1)     In the Server PC, go to Start Menu, and search for MySQL Instance Configuration Wizard, and launch it.

2)     Un-tick the “Enable Strict Mode” option.

3) Enter your current “root” password at all 3 fields so that the root password will not change. Then, tick the “Enable root access from remote machines” option.

4)     Execute and wait until all 3 steps are completed.

(D)   Run DBInstaller.exe at Ingress Server PC.
1)     Go to Start Menu and search for Ingress DBInstaller, and launch it

2)     Key-in the “root”password of your database

3)     Click “Test Connection” > “Update Connection” > “Upgrade Database”.

Now that the connection is established between the Client and the Server, connect to your Ingress without any problems! 

Note: If some of the screenshots or steps viewed here are different from the ones in the current system, this is due to our continuous effort to improve our system from time to time. Please notify us at, we will update it as soon as possible.