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How to Edit & Close Fiscal Year
Important Note: Only Admin users that are assigned with i-Account system role as a ‘System Administrator’ have the access to the Fiscal Year settings page. How to Edit Fiscal Year 1. To view the full list of existing financial years (fiscal years) in ...
How to Clear Cache and Cookies on i-Neighbour and i-Account
Introduction Sometimes there may be an error when you try to login to i-Neighbour or i-Account. If you encounter this, clearing the cache and cookies from your web browser is an important first step for troubleshooting. The 'cache' is a tool used by ...
i-Account - How to Add or Remove Admin
Introduction i-Neighbour and i-Account are two separate systems that have been integrated to enable the synchronization of billing and payment data. As a result of the integration, access management for i-Account is also controlled through ...
How to Enable Pop-Ups for i-Account site
Introduction For new i-Account users, you may encounter an instance of Google Chrome blocking pop-ups from automatically showing up on your screen when you try to print an invoice, receipt or payment voucher from the system. The address bar will be ...
i-Account - How Owners Can View Receipts in the App
Introduction Currently, some i-Neighbour communities are subscribed to the i-Account accounting system. With this setup, residents in these communities can directly view or download their payment receipts when they login to the i-Neighbour app > ...
i-Account & i-Neighbour Integration Guide
Introduction i-Neighbour and i-Account are two separate applications, but the integration between these two systems enables certain debtor information such as billing and payment to be synchronised. After you generate residents' invoices, receipts ...