System Settings
Multiple Non-Admin Account Using User Roles Feature For Ingress & TCMSv3
Multiple personnel logins using the same admin account might cause a huge problem for the main admin who uses the software only to manage attendance, payroll and users’ information. A non-admin who has full access throughout the software might tamper ...
How to Backup & Restore database in Ingress
Ingress is an integrated access control management application that is a complete solution for centralizing, managing, and monitoring door activity in FingerTec access control devices. The management of your database in Ingress is integral; follow ...
Password Management for Administrators and Other Users in Ingress
In FingerTec's integrated access control management application, Ingress, an administrator holds the authority to not only set or change his own password, but also for those of other users. This enables the administrator to manage other users' ...
Ingress Login via Fingerprint Verification
Ingress is an integrated access control management application that is the complete solution for centralizing, managing, and monitoring door activity in FingerTec access control devices. To enhance security, users can log in using fingerprint ...
Ingress - Frequently Asked Questions
Good news for all users of Ingress, the Advanced Access Control System. The Head of Support for FingerTec Worldwide, Aidid Sharulzaman Arifin, has compiled a list of frequently asked questions regarding Ingress for easy reference. Remember to ...
Resetting your MySQL database password
Introduction There may be instances in which you may not remember your password and this leaves you without the ability to access into your MySQL database. Now, you don’t need to worry about forgetting your password as we now offer you the option to ...
How to Resolve Error During Restoration of MySQL Database in Ingress
Introduction When you encounter an error message during the restoration of Ingress MySQL Database, it is due to the Decimal Symbol in the PC setting. If the decimal symbol is a comma, you need to change it to decimal point. To change the decimal ...
Setting Up Email notifications in Ingress software
Introduction Many access control software provide real time monitoring as a standard security feature. Security personnel often spend their time in front of monitors to monitor real-time events and video footages to guard against theft and maintain ...
Workcode Setup for TA500 Device
Introduction Work codes are designed to streamline and enhance your workforce management experience. Our work code system is your solution to ensure accurate and hassle-free attendance monitoring for your workforce. With work codes, you can monitor ...
Ingress Server keep crash
Introduction There are certain factors that can cause the Ingress Server to keep showing crash errors. One of the reasons is that the Ingress server is unable to handle the processing workload from offline events. This is because too many devices are ...
MySQL services unable to run started and then stopped error
MySQL services unable to run: Started and then stopped error MySQL Server is a server that stores the Ingress Software database. MySQL service is required to run for the Ingress Software to function well. Since the MySQL service was unable to run (as ...
Reinstallation Ingress – Resolving unable to start MySQL service during Ingress installation
At various junctures, Ingress may encounter crashes, errors, bugs, or compulsory upgrades to the latest software version. In such instances, reinstallation becomes necessary to rectify these issues. The reinstallation process entails several steps, ...
Send Personal Attendance Report to Dedicated Employee using Report Scheduler – Software Ingress / TCMSv3
Introduction Referring to the previous article about setting a Report Scheduler: https://www.fingertectips.com/2015/06/ingress-report-scheduler-delivers_18.html, now we will guide you on how to send personal Attendance Report to dedicated employee ...
Backup and Restore Database Management
Introduction Ingress is evolving to improve the user experience in order to navigate through the software easily. These enhancements have boosted the performance of Ingress. The interface of database management also has been improvised to allow the ...
Device Connection Notification in Ingress
Introduction Meet our latest feature within the Event Alarm setting where you can receive notification regarding the device connection. Through this feature, the administrators will be notified when any of the devices lost connection and re-connected ...
TCMS V3/Ingress - How To Utilize Gmail In Report Scheduler Settings
Introduction In previous technical tips, (refer links below) we have explained how to configure the Report Scheduler option in Ingress and TCMS V3 software. Additionally, we will now assist and explain on how to use or configure your own Gmail ...
Importing FingerTec Data from Webster to Ingress / TCMS V3 Explained
Introduction: Webster acts as a platform that allows user to access raw time attendance data from FingerTec hardware either installed locally or remotely. Additionally, this process also allows you to connect the data to your third-party application ...
Troubleshooting Ingress Server-Client when Server IP Address is Different from Actual IP Address on Server PC
Introduction There are certain factors that can cause issues on Ingress Server-Client connection. One of the reasons is caused by the different server IP that appears on Ingress software with an actual IP on your server or main computer. Benefit ...
Backup and Clean your Database in the Ingress Software
Introduction Backup is an essential process in many ways, especially concerning storing data in a database. MySQL is database software that is widely used today and has several backup mechanisms. As most of our client knows, Ingress Software has 2 ...
Steps to Solve “Backdate is not permissible” Error in the TCMSv3/Ingress Software
Introduction The above message will be prompted when a user restores a database that is labeled under a different time zone. This issue occurs can be due to the time in the current PC does not match with the time fixed in the database. Additionally, ...
How to Solve Error Message “Please make sure you have logged out properly” for Ingress Server and Ingress Client
Introduction We have been receiving feedback from some Ingress server and Ingress client software users, whereby they cannot log in into their Ingress client’s software. This issue may occur when a user tries to login into the Ingress client software ...
Diagnose, Compact and Repair for Microsoft Access Database (TCMS V3 and Ingress MDB)
Introduction FingerTec offers 2 types of software which are known as the TCMS V3 - Time Attendance system and Ingress - Time Attendance & Access Control system respectively. Currently, TCMS V3 offers only 1 option to support the Microsoft Access ...
How to Solve “Load Default Device Detail Error” in Ingress Software (MySQL)
Introduction There was feedback from Ingress Software users about ‘Load Default Device Detail Error’. This error is prompted when the user clicked on Device tab, and it has caused missing clocking data in Ingress software and the user is not able to ...
How to Fix Insert User ID and Username Error for Ingress (MySQL)
Introduction In Ingress MySQL, a feature named ‘Database Initialization’ can initialize the Attendance module whereby the system will remove all relevant tables data, including clocking schedule and group duty roster. And this will lead to the error ...