Attendance
Common Issue on Attendance Sheet Record and How to Fix It - Ingress & TCMSv3 Software
Introduction In some cases, even though you have correctly configured a Clocking Schedule and that transaction log was already captured in the Data Audit List, there are still certain factors and issues that might lead to the failure of generating ...
How to manage Attendance Photo in the TCMSV3 or Ingress for Face ID FMM platform
Introduction By configuring this feature, the management can monitor the staff by verifying the attendance at the device. Apart from that, they will also be able to check if any unauthorized staff did attempt to verify without granted permission. In ...
How to Post Attendance to Sage UBS Payroll (Malaysia only)
Introduction For our users' convenience, we have included payroll features in TCMSv3 and Ingress, which allows you to transfer the details of your employees’ attendance to selected payroll software. There are 5 payroll software supported, namely 1) ...
How to manage new user ID when downloading attendance logs if the user ID does not exist in Ingress/TCMSv3
Introduction By configuring this option, the management can automatically create a new user ID that does not exist in the user tab when downloading the attendance logs. It eases the management to keep track of the new user downloaded from the device. ...
Ingress / TCMSv3 - What is a Differential Overtime?
Introduction Differential overtime is secondary over time that the company defines for different pay rate purposes. In some companies, their employees are given a different overtime rate after a particular work period. The Diff. OT column is only ...
How to Export Attendance Sheet with Job Costing Records via Export Attendance Details for TCMSv3/Ingress
Introduction Job Costing feature is available in Flexi schedule only. By using the job costing function in the Flexi schedule, the software calculates work time for each In-Out pair to provide better attendance analysis. Users also can export their ...
Troubleshoot the ‘Total 0 new transaction log(s) downloaded’ Issue for TCMSv3/Ingress
Introduction There are cases in which clients have not downloaded new transaction logs from their device yet, but the system shows a ‘Total 0 new transaction log(s) downloaded’ message as shown below after they completed the download process. Many ...
How to Set Holiday Description on Remark for All Users using User Duty Planner on TCMS v3 or Ingress
Introduction A holiday is a day type in our attendance system. The day type examples are Workday, Offday, Holiday and Rest day. By inserting all the holidays in the Holiday List, it is applicable to all users in the system. Thus a day type for ...