Installation
How To Migrate Ingress and AWDMS ATT Software from an Old Server to a New Server
Migrating software from one server to another can be a daunting task, especially when it involves critical components like Ingress and AWDMS ATT. Therefore, careful planning and execution are necessary to ensure a successful migration. In this ...
Troubleshooting guide – Resolving Connection Issues with the AWDMS Server in Ingress Software Leading to Transaction Logs Download Failures
Introduction A seamless data transfer from your device to the Ingress software is crucial for efficient attendance management. However, occasionally, users may encounter connectivity challenges, preventing them from downloading these records ...
How To Migrate Ingress and AWDMS Software from an Old Server to a New Server
Introduction Migrating software from one server to another can be a daunting task, especially when it involves critical components like Ingress and AWDMS. Therefore, careful planning and execution are necessary to ensure a successful migration. In ...
Troubleshooting - AWDMS not showing the AWDMS launcher icon
Introduction Every software has their own software launcher icon, which will launch the software when the user clicks on it. However, there are cases where the launcher icon did not appear correctly. This issue happens due to Windows configuration ...
Remote Settings for FingerTec Devices from AWDMS Software
Introduction New devices such as Face ID 6, Face ID 5, TC10 and TC20 require connection to the AWDMS before it can be connected to the Ingress software. Thus, some configurations such as synchronising date and time or remote open or close doors ...
Housekeeping Guide for Ingress and AWDMS
Introduction It is recommended that users who have been using Ingress and AWDMS for more than 2 years perform database housekeeping to maintain the software in optimal condition. If the database is not maintained, you may experience a decrease in the ...
TimeTec AWDMS Hardware Requirement and Installation Guide
INTRODUCTION The FingerTec latest facial recognition models such as Face ID 5 series and Face ID 6 use new firmware and architecture that requires a new SDK set to ensure seamless integration of hardware and software. Therefore, TimeTec introduces ...
How to Backup and Restore AWDMS Database using a Third Party MySQL Manager Tool
Introduction It is crucial to backup the database of AWDMS regularly. This backup process is necessary to avoid losing all of the software's contents and settings should the software crash or the hard disk of the computer malfunctions. Only with a ...
How to Upgrade or Reinstall AWDMS Program
Introduction FingerTec has launched the new Face ID5 device with the AWDMS program in 2020. Since then, we have distributed thousands of devices worldwide and released several versions of the AWDMS program to upgrade the system's performance to match ...
AWDMS Unable to Run or Load
Introduction AWDMS is a middleware for Smart AC1 and Face ID5 device series to connect to Ingress Software. The AWDMS act as a centralized software that hold information of the devices that is connected to it. If the AWDMS is not able to run or load, ...
Popular Articles
How To Add New User to TimeTec TA From Device to TimeTec TA (Webster Terminal)
Introduction Time attendance, scheduling management & work from home are effective solutions for the modern workforce. The TimeTec TA automates your time data collection process and seamlessly integrates it with biometrics identification devices. ...
TimeTec TA Mobile App - Personal Clocking
Introduction To cater to employees who are always on the go and those with flexible working arrangements, TimeTec TA offers 4 different ways for users to clock their attendance from a smartphone. The options available for personal clocking in ...
How to Import Leave in TimeTec TA
Introduction Every organization has its own set of leaves that employees are entitled to. Leave types such as Annual Leave, Sick Leave, Maternity Leave, Paternity Leave, Bereavement, etc. This section will show you how to import and update user leave ...
Complete Guide on How to Install Ingress Software with MySQL Database
Introduction Ingress software offers 2 preferred database options which are Microsoft Access (MDB) and MySQL. Most of the users with large corporations prefer Ingress with the MySQL database as it can accommodate many users compared to Ingress with ...
How to Customize User Duty Roster in TimeTec TA
Introduction Each user has his/her own duty roster which contains his/her duty on the specific dates. Choose weekly, bi-weekly, or yearly calendar views and click at the table column to edit the Schedule or to add Leave or Holiday. Process 1. Go ...