All FingerTec devices that wish to connect with TimeTec’s cloud server need an Internet connection for data transfer. This can be achieved via an Ethernet or Wireless Fidelity (Wi-Fi) connection to an Internet Service Provider (ISP) router.
Using Ethernet for the Internet should not be a problem as long the router has been set to allow Static Internet Protocol (IP), Dynamic Host Configuration Protocol (DHCP) or Media Access Control Address (MAC) of the FingerTec Devices to connect to Timetec’s cloud web domain.
On the other hand, if you wish to connect through Wi-Fi, you will need to change some settings. Wi-Fi Protected Access (WPA) is the setting that we are looking for in the router setting. For now, Fingertec devices currently only support WPAPSK and WPA2PSK Security. Due to new routers provided by ISP that can support up to Wi-Fi 6, the setting for WPA Security has been set by default WPA3PSK.
This setting can be done just by keying in your router's IP address in a web browser’s (such as Google Chrome) address bar. After keying the IP address and pressing enter, the web browser will show a box to fill in your username and password. (Note that the default username and password usually can be found at the bottom of the router, if not please ask for assistance from ISP). Below is an example of router setting access.
Figure 1
After keying in your username and password, the web page will jump to the settings page and the setting you are looking for can be found by clicking on Network > WLAN > Security. At Authentication Type, choose WPA-PSK/ WPA2PSK or WPA2PSK/WPA3PSK. (Different routers may have different User Interface (UI) settings, please ask for assistance from the ISP for further clarification)
Figure 2
To connect to the FingerTec device via Wi-Fi, go to Menu > Comm > Wireless. Choose your Wi-Fi connection and key in the Wi-Fi Password to connect to Wi-Fi.
Figure 3