Visitor Registration Process for Shared Guardhouse account

Visitor Registration Process for Shared Guardhouse account

The registration for shared neighbourhood guard house account remained the same as the normal i-Vizit account. The only difference appears under the resident information, a neighbourhood selection has been added.

To Register visitor
Step 1 - Press “Walk In” > Select Drive-In or Walk in > Press “Next”

For Drive-in - Please fill in Car Plate number
For Walk in - Please fill in ID/Driving license number

Step 2 - Resident Information
Select Purpose of visit > Select Which Neighbourhood > Select block/street > Select unit number > Select residence name

Step 3 [Optional] - Intercom to seek approval from unit/house owner
Press owner name > Choose App as “Phone” > Get approval > press “Approve”

If both neighbourhood need to call for an intercom confirmation - “Walk-in registration” must be enabled in both i-neighbour accounts.

Step 4 - Visitor personal Information 

Snap OCR photo > The system will automatically detect the visitor name, ID number and visitor photo > Select visitor pass > Press “Check in” > Click “OK” > The visitor name will appear in the “Checked-in visitor.

Note: If some of the screenshots or steps viewed here are different from the ones in the current system, this is due to our continuous effort to improve our system from time to time. Please notify us at, we will update it as soon as possible. 

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