Introduction
Recently, we have been receiving inquiries on how to delete an employee from a FingerTec device if he/she has resigned from their company. The following steps will guide you on what needs to be done through TCMS V2 if an employee resigns from your company.
Step 1
The first step is to delete the user from the terminal because the user who has resigned must be blocked from accessing the door.
To delete the user, open TCMSv2 > Device > Employee Management > Delete Employee (Terminal) > select the User to be deleted > tick the Selected data to be deleted > Select Terminal ID > Apply.
Step 2
Please ignore this step if the deleted user was using a normal User Privilege.
If the resigned user is the “Supervisor” for that device/terminal, the device will not have any supervisor after the deleting process has been completed, allowing normal users to access the menu without being blocked.
To set up a new “Supervisor” privilege, open TCMSv2 > Device > Employee Management > change Privilege to Supervisor > Save Employee > Update Employee > Select User to be updated > tick the Selected data to be deleted > Select Terminal ID > Apply.
Step 3
This step is done to hide the resigned user from the Attendance sheet and Report so that you will only see active users in TCMSv2.
Go to Employees > tick Terminate for resigned user > Save.
Before ticking the Terminate box, you can check to see if both users (ID1 and ID2) are still available in the Attendance sheet.
This is how the Attendance sheet looks like after ticking Terminate for both users (ID1 and ID2).
But you can still display both terminated users by ticking Terminated Employees in the Attendance sheet.
You can also hide all terminated users from the Employees window (Refer below).
Note: If some of the screenshots or steps viewed here are different from the ones in the current system, this is due to our continuous effort to improve our system from time to time. Please notify us at info@timeteccloud.com, we will update it as soon as possible.