TA300 USB Client Connection
As you all might already know, the TA300 uses a USB cable instead of the traditional TCP/IP or RS232/485 cable. The type of USB cable used for communication is called the Standard-B plug.
The Standard-B plug cable has a square shape with bevelled exterior corners. The cable is plugged into the "upstream receptacle" on a device that uses a removable cable, most noticeably for printers. On some devices, the Type B receptacle has no data connections, being used solely for accepting power from the upstream device. This two-connector-type scheme (A/B) prevents a user from accidentally creating an electrical loop.
Below are some informative solutions for troubleshooting TA300:
Q1: How do I enroll a user with the administrator privilege in TA300?
A1: You can enroll an administrator by using Fingerprint /Card / Password. The administrator’s user ID must be 8888.
Q2: How do I change the TA300 terminal’s language?
A2: You can change the terminal language by pressing 5555 and then the press the TimeSet button. Select the language by using IN and OUT button and press the OK button to save the changes. Restart the terminal for the changes to take effect.
Q3: I am getting an error message when performing the terminal activation.
A3: The TCMSv2 does not detect the TA300 terminal. Please make sure that you have connected the TA300 to the PC by using the USB extension cable and the power is switched ON. If you are still getting the same error message, kindly follow the steps below:
The Standard-B plug cable has a square shape with bevelled exterior corners. The cable is plugged into the "upstream receptacle" on a device that uses a removable cable, most noticeably for printers. On some devices, the Type B receptacle has no data connections, being used solely for accepting power from the upstream device. This two-connector-type scheme (A/B) prevents a user from accidentally creating an electrical loop.
Below are some informative solutions for troubleshooting TA300:
Q1: How do I enroll a user with the administrator privilege in TA300?
A1: You can enroll an administrator by using Fingerprint /Card / Password. The administrator’s user ID must be 8888.
Q2: How do I change the TA300 terminal’s language?
A2: You can change the terminal language by pressing 5555 and then the press the TimeSet button. Select the language by using IN and OUT button and press the OK button to save the changes. Restart the terminal for the changes to take effect.
Q3: I am getting an error message when performing the terminal activation.
A3: The TCMSv2 does not detect the TA300 terminal. Please make sure that you have connected the TA300 to the PC by using the USB extension cable and the power is switched ON. If you are still getting the same error message, kindly follow the steps below:
- Unplug the TA300 cable from the PC.
- Uninstall the TCMSv2 software and restart computer.
- Install the latest version of TCMS V2 software and restart the computer. If you are using Windows 7, please right click at the TCMS V2 setup file and select run as administrator to install the software.
- You can download the latest version TCMS V2 setup file at: http://www.fingertec.com/download/FingerTecTCMSv2Setup.zip Switch ON the TA300 and plug the USB cable to the computer. Please wait while the OS detects the terminal.
- Right click on the TCMSv2 icon and select run as administrator. Then perform the terminal activation.
- If problem still persists, please follow the steps below.
- Download the zip file here.
- Extract the file.
- Quit the TCMS V2 software.
- Copy theusbser.sys file and paste it to WINDOWS folder>SysWOW64 (for 64 bit platform)/System 32(for 32 bit platform)
- Copy the zkcdc.inf file and paste it to WINDOWS Folder> inf folder
- Restart the computer and start up the TCMSv2 software and perform the terminal activation.
Related Articles
Connecting Face ID 4 Using USB/Client Connection in TCMS V2
At the moment, the Windows OS does not recognize the Face ID 4 device when you connect it to the computer using USB/Client connection. You will need to install the USB driver manually if you wish to connect the Face ID 4 device to the computer using ...Troubleshooting Ingress Server – Client Connection
Introduction Ingress is multi-user software with a Client-Server model, which means it can be used by multiple users concurrently. This article will explain to you the steps to connect Ingress Client to Ingress Server smoothly. Benefits By following ...Ingress Remote connection
If you have installed the Ingress server at the Headquarters (HQ) but would like to allow the remote connection from a Branch by using the Ingress client for viewing purposes, you must need to add port number 3000 and 3306 in Windows Firewall at the ...Using a USB Flash Disk with Ingress
In Ingress, the Advanced Access Control System, users can opt to use a USB flash disk to replace the need for a working Internet connection to connect to FingerTec terminals. This will enable the user to do the following: 1. Download user information ...TCMS V3 – Using USB Flash Disk For Data Transfer
INTRODUCTION FingerTec offers 3 ways of communication, which are TCP/IP, USB and Serial Port (RS485 or RS232). If a FingerTec terminal is installed remotely and away from any network (TCPIP), USB flash disk can be utilized to transfer users and ...