AFTER MIGRATION1. Please ensure you activate your device in TCMS V3 so that you will have full access to all tabs. Before activating any device, only these selected tabs: System Settings, Users and Devices are accessible. Monitoring, Scheduling & Attendance and Reports are initially disabled.
2. Go to Devices, select the device > click Activate Device. System will automatically activate the old device with the TCMS V3 software through online activation.
3. However, if you need to activate the device manually (Activate Device > select Offline) you can always retrieve the TCMS V3 key from the following link:
4. TCMS V2's and TCMS V3's license keys are different, so you will not be able to use the previous activation key.
5. It is advisable for users to disconnect device from TCMS V2 once you successfully connect device to TCMS V3 software. Once you have downloaded data into TCMS V2 software, it will automatically delete transaction data from the device and you will not be able to download that data into TCMS V3.
6. If you are testing attendance and reports after the migration, firstly, please generate attendance for all users to ensure relevant data enters the attendance sheet (Scheduling & Attendance > Attendance Sheet > Generate > Select User ID and Date Range> Ok). Also, check user Issuance Date and ensure that it is prior to the date selected for generating attendance.
For more guidance on TCMS V3 such as user manual, video guides and training slides, please visit our website at www.fingertec.com/software/ and select TCMS V3 or click here.You can also find links to other tips available for TCMS V3 at the following page:http://user.fingertec.com/technical-tips-software-tcmsv3.htmlRelated Posts:Common Issues in TCMS V3 / Ingress Software After Database Migration15 TCMS V3 Most Common Technical Questions Answered