How to Turn ON Defaulter Restriction
Enable Defaulter Restriction
1. Under E-Billing, click on Defaulter Listing.
2. Click Settings icon.
3. Click Edit.
4. Enable Defaulter Restrictions then click Save.
Setting Defaulter Restriction Conditions
1. Under E-Billing, click on Setting.
2. Click Edit.

3. Scroll down to Defaulter Settings and ensure it is Enabled. Set the conditions based on your management SOP, then scroll back to the top and click Save.
Guide on Conditions
1. You
can set to meet “All” condition or “Any”.
Mark unit as Defaulter if __ of the selected conditions are met:
Settings
|
Description
|
Exceeds
overdue amount:
____
MYR
|
i.
This condition is based on the total sum of Overdue
Amount of invoices.
ii.
Set the total amount of all overdue invoices above
which the system will mark the resident as a defaulter.
Example
Exceeds Overdue Amount:
RM 100.00
Defaulter = Overdue
Amount more than RM 100.00 e.g.
RM 101
iii.
Overdue Amount:
·
The amount is counted based on overdue invoices only.
·
An unpaid invoice is considered Overdue the day after the Due Date (i.e. Overdue 1 day).
Example
Exceeds Overdue Amount:
RM 100.00
Unpaid Invoices
|
Amount
|
Today’s Date
|
Overdue
Amt.
|
Defaulter
|
Invoice 1
(Due Jan 14)
|
100.00
|
Jan 14
|
0.00
|
No
|
Jan 15
|
100.00
|
No
|
Invoice 2
(Due Feb 14)
|
100.00
|
Feb 14
|
100.00
|
No
|
Feb 15
|
200.00
|
Yes
|
|
Exceeds
overdue days:
____
day(s)
|
i.
This condition is based on the Overdue Days
of invoices.
ii.
Set the minimum no. of overdue days to mark the resident
as a defaulter.
iii.
Overdue Days:
·
Due Date is the last day
by which the payment for the invoice must be made.
·
An unpaid invoice is considered Overdue the day after the Due Date (i.e. Overdue 1 day).
·
Example: Due date is Jan 14
Overdue days setting
|
System mark as
defaulter on
|
1
|
Jan 15
|
5
|
Jan 19
(Jan 14 + 5
days)
|
iv.
This defaulter condition is met when at least one
(1) invoice meets the criteria.
|
2. Difference between “All” condition or “Any”.
Settings
|
Description
|
ANY
| Enable Both Conditions

|
i.
System assess the conditions separately (based on different
invoice criteria):
Condition
|
Invoice
Criteria
(Step 1)
|
Defaulter
Condition
(Step 2)
|
Exceeds Overdue Amount
|
The invoice is
overdue by at least 1 (one) day.
|
The total
amount of invoices in Step 1 exceeds
the preset value.
|
Overdue Days
|
The invoice
has reached the preset overdue period.
|
At least one
(1) invoice meets the criteria in Step 1.
|
ii.
The system will mark the resident as a defaulter if either condition is met.
iii.
Example (ANY):
Exceeds Overdue
Amount: RM 100.00
Overdue Days: 3 days
Unpaid Invoice
|
Amount
|
Today’s Date
|
Overdue Amt.
|
Overdue Days
|
Fulfil Cond. 1
|
Fulfil Cond. 2
|
Defaulter
|
Invoice 1
(Due Jan 14)
|
100.00
|
Jan 14
|
0.00
|
0
|
No
|
No
|
No
|
Jan 15
|
100.00
|
1
|
No
|
No
|
No
|
Jan 16
|
100.00
|
2
|
No
|
No
|
No
|
Jan 17
|
100.00
|
3
|
No
|
Yes
|
Yes
|
|
ALL
| Enable Both Conditions

|
i.
The system assesses both conditions together:
Condition
|
Invoice
Criteria
(Step 1)
|
Defaulter
Condition
(Step 2)
|
Overdue Amount
|
The invoice
has reached the preset overdue period.
|
The total
amount of invoices in Step 1 exceeds
the preset value.
|
Overdue Days
|
The invoice
has reached the preset overdue period.
|
At least one
(1) invoice meets the criteria in Step 1.
|
ii.
The system will mark the resident as a defaulter if both conditions are met.
iii.
Example (ALL):
Exceeds Overdue
Amount: RM 100.00
Overdue Days: 3 days
Unpaid Invoice
|
Amount
|
Today’s Date
|
Overdue Days
|
Overdue Amt. (Overdue 3 days)
|
Defaulter
|
Invoice 1
|
Invoice 2
|
Invoice 1
(Due Jan 14)
|
100.00
|
Jan 14
|
0
|
-
|
0.00
|
No
|
Jan 15
|
1
|
-
|
0.00
|
No
|
Jan 16
|
2
|
-
|
0.00
|
No
|
Jan 17
|
3
|
-
|
100.00
|
No
|
Invoice 2
(Due Feb 14)
|
100.00
|
Feb 14
|
31
|
0
|
100.00
|
No
|
Feb 15
|
32
|
1
|
100.00
|
No
|
Feb 16
|
33
|
2
|
100.00
|
No
|
Feb 17
|
34
|
3
|
200.00
|
Yes
|
|
Note: If some of the screenshots or steps viewed here are different from the ones in the current system, this is due to our continuous effort to improve our system from time to time. Please notify us at info@timeteccloud.com, we will update it as soon as possible.
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