How to Turn ON Defaulter Restriction

Enable Defaulter Restriction

1. Under E-Billing, click on Defaulter Listing.

 

2. Click Settings icon.

 

3. Click Edit.

 

4. Enable Defaulter Restrictions then click Save.

 

Setting Defaulter Restriction Conditions

1. Under E-Billing, click on Setting.

2. Click Edit.

​ 

3. Scroll down to Defaulter Settings and ensure it is Enabled. Set the conditions based on your management SOP, then scroll back to the top and click Save.

 

Guide on Conditions

1. You can set to meet “All” condition or “Any”. 

Mark unit as Defaulter if __  of the selected conditions are met: 

 

Settings	Description
Exceeds overdue amount:  ____ MYR	i.          This condition is based on the total sum of Overdue Amount of invoices.      ii.          Set the total amount of all overdue invoices above which the system will mark the resident as a defaulter. Example Exceeds Overdue Amount: RM 100.00 Defaulter = Overdue Amount more than RM 100.00 e.g. RM 101    iii.          Overdue Amount: ·       The amount is counted based on overdue invoices only. ·       An unpaid invoice is considered Overdue the day after the Due Date (i.e. Overdue 1 day).   Example Exceeds Overdue Amount: RM 100.00 Unpaid Invoices Amount Today’s Date Overdue Amt. Defaulter Invoice 1 (Due Jan 14) 100.00 Jan 14 0.00 No Jan 15 100.00 No Invoice 2 (Due Feb 14) 100.00 Feb 14 100.00 No Feb 15 200.00 Yes
Exceeds overdue days:  ____ day(s)	i.          This condition is based on the Overdue Days of invoices.      ii.          Set the minimum no. of overdue days to mark the resident as a defaulter.    iii.          Overdue Days: ·       Due Date is the last day by which the payment for the invoice must be made. ·       An unpaid invoice is considered Overdue the day after the Due Date (i.e. Overdue 1 day). ·       Example: Due date is Jan 14  Overdue days setting System mark as defaulter on 1 Jan 15 5 Jan 19 (Jan 14 + 5 days)    iv.          This defaulter condition is met when at least one (1) invoice meets the criteria.

2. Difference between “All” condition or “Any”. 

Settings	Description
ANY | Enable Both Conditions	i.          System assess the conditions separately (based on different invoice criteria): Condition Invoice Criteria (Step 1) Defaulter Condition (Step 2) Exceeds Overdue Amount The invoice is overdue by at least 1 (one) day. The total amount of invoices in Step 1 exceeds the preset value. Overdue Days The invoice has reached the preset overdue period. At least one (1) invoice meets the criteria in Step 1.        ii.          The system will mark the resident as a defaulter if either condition is met.    iii.          Example (ANY): Exceeds Overdue Amount: RM 100.00 Overdue Days: 3 days   Unpaid Invoice Amount Today’s Date Overdue Amt. Overdue Days Fulfil Cond. 1 Fulfil Cond. 2 Defaulter Invoice 1 (Due Jan 14) 100.00 Jan 14 0.00 0 No No No Jan 15 100.00 1 No No No Jan 16 100.00 2 No No No Jan 17 100.00 3 No Yes Yes
ALL | Enable Both Conditions	i.          The system assesses both conditions together: Condition Invoice Criteria (Step 1) Defaulter Condition (Step 2) Overdue Amount The invoice has reached the preset overdue period. The total amount of invoices in Step 1 exceeds the preset value. Overdue Days The invoice has reached the preset overdue period. At least one (1) invoice meets the criteria in Step 1.        ii.          The system will mark the resident as a defaulter if both conditions are met.    iii.          Example (ALL): Exceeds Overdue Amount: RM 100.00 Overdue Days: 3 days   Unpaid Invoice Amount Today’s Date Overdue Days Overdue Amt. (Overdue 3 days) Defaulter Invoice 1 Invoice 2 Invoice 1 (Due Jan 14) 100.00 Jan 14 0 - 0.00 No Jan 15 1 - 0.00 No Jan 16 2 - 0.00 No Jan 17 3 - 100.00 No Invoice 2 (Due Feb 14) 100.00 Feb 14 31 0 100.00 No Feb 15 32 1 100.00 No Feb 16 33 2 100.00 No Feb 17 34 3 200.00 Yes

 

Note: If some of the screenshots or steps viewed here are different from the ones in the current system, this is due to our continuous effort to improve our system from time to time. Please notify us at info@timeteccloud.com, we will update it as soon as possible.  

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