How to Setup a Joint Inspection Appointment

How to Setup a Joint Inspection Appointment

This article helps the user learn how to setup a joint inspection appointment.

Step 1: When all repairs complete, the house owner/purchaser receives a Joint Inspection notification.
 

Step 2: To proceed, tap on “Book Now”.


Step 3: Choose a date and time slot to schedule for a Joint Inspection Appointment with the management team. Tap on "Book" to proceed. Once successful, status will change to "Pending".
    

Step 5: Once management changes the status to "Approved", the inspection session can be carried out. Once the inspection is complete the house owner/purchaser has to update the status of the corresponding Defect Report, choose “Close Ticket” if the defect is resolved.


Step 6: Specify your role either as an Owner (a house owner/purchaser) or a Non-house owner/purchaser (a person who reports on behalf of the house owner) and put a Remark in the space provided.


Step 7: Finally, rate your overall experience by selecting the stars: 1 is the lowest and 5 is the highest. Insert your suggestions (if any) to the Management for future improvement. Once you submit the rating, the joint inspection ticket closed.
  


Note: If some of the screenshots or steps viewed here are different from the ones in the current system, this is due to our continuous effort to improve our system from time to time. Please notify us at info@i-neighbour.com, we will update it as soon as possible.

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