How to Setup a Joint Inspection Appointment

This article helps the user learn how to setup a joint inspection appointment.

Step 1: When all repairs complete, the house owner/purchaser receives a Joint Inspection notification.

Step 2: To proceed, tap on “Confirm Schedule” and choose a date to schedule for a Joint Inspection Appointment with the management team.

Note: If the house owner/purchaser is not available on both dates, tap on the “Reschedule” button to choose another date.

Step 3: Once the inspection session completes, the house owner/purchaser has to update the status of the Joint Inspection in the i-Neighbour App to complete the defect cycle documentation. Login to the i-Neighbour App, go to Defect Report, and select the appropriate ticket and tap the Settings button at the top right corner of the screen. Choose “Close Ticket” if the defect resolved.

Step 4: Specify your role either as an Owner (a house owner/purchaser) or a Non-house owner/purchaser (a person who reports on behalf of the house owner) and put a Remark in the space provided.

Step 5: Finally, rate your overall experience by selecting the stars: 1 is the lowest and 5 is the highest. Insert your suggestions (if any) to the Management for future improvement. Once you submit the rating, the joint inspection ticket closed.

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Note: If some of the screenshots or steps viewed here are different from the ones in the current system, this is due to our continuous effort to improve our system from time to time. Please notify us at info@i-neighbour.com, we will update it as soon as possible.

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