How to Reset Mobile ID

This article serves to guide admins to assist users to reset their mobile ID, in an event where users are unable to receive their 4 Digit Activation Code when logging into a new device.

1. Under Community, click on Mobile ID

2. Select Residents and search for the correct Login email, then click on Reset.

NOTE: Share Mobile ID turns off device limit, allowing users to login to multiple devices at a time

 

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