How to Log In to TimeTec Parking App and Web: Troubleshooting Guide

How to Log In to TimeTec Parking App and Web: Troubleshooting Guide

Introduction 

Are you having trouble logging in to your TimeTec Parking account? This article will guide you through the steps to log in successfully and resolve common problems. 

 

Process 


A. Step-by-Step Login Instructions 

 

      1. Use the Correct Username Format 

            Your username for TimeTec Parking is your mobile number with the number '6' added at the front. For  example: If your mobile             number is 0123456789, your username should be 60123456789. 

      2. Enter Your Password 

            After entering your username, type in your password. Make sure, your Caps Lock is turned off. 

      3. Forgot Your Password? 

            If you’ve forgotten your password, follow these steps: 

                  - Click on the “Forgot Password” link on the login page website. 
                                

                  - Enter the email address associated with your TimeTec Parking account. 

                  - Check your email inbox (and spam/junk folder) for a password reset link. 

                  - Click the link and follow the instructions to create a new password. 

                  - To use 'Forgot Password' on TimeTec Parking Apps
                              
                  - Tap on 'Forgot Password', then insert phone number and tap Request OTP
                  - wait until receive OTP from SMS.

                        
​

 

B. Common Login Issues and Solutions 

      1. Incorrect Username Format 

            Problem: Many users forget to add the number '6' at the front of their mobile number. 

            Solution: Ensure your username follows the correct format (e.g., 60123456789). 

      2. Forgotten Password 

            Problem: You can’t remember your password, or the system says it’s incorrect. 

            Solution: Use the “Forgot Password” feature to reset your password.

      3. Account Not Registered 

            Problem: You’re sure you’re using the correct username and password, but you still can’t log in. 

            Solution: Double-check that you’ve registered for a TimeTec Parking account. If you haven’t, sign up first. 

      4. Technical Issues 

            Problem: The website or app isn’t loading, or you’re seeing an error message. 

            Solution: Clear your browser cache or try using a different browser.

 

 

Tips for a Smooth Experience 

      1. Save your username and password in a secure place. 

      2. Use the latest version of your browser or app. 

      2. Ensure your internet connection is stable. 

 


 

 

 

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