How To Invite Tenant Into i-Neighbour Web
In the i-Neighbour Web, management is the supervisor who keeps every owner in residence. Management can add the primary tenant (first tenant) and some other tenants (if he or she leases the house to several people).
This document describes the procedure for management to invite members into the i-Neighbour App, so one system can group everyone in the community. In other words, management needs to use the Web to indicate their unit status, whether occupied, leased, or vacated.
Steps and procedures
This document describes the procedure for management to invite members into the i-Neighbour App, so one system can group everyone in the community. In other words, management needs to use the Web to indicate their unit status, whether occupied, leased, or vacated.
Steps and procedures
1. Go to the Community > Manage Unit.
2. Select a specific block/street you want to add resident and click ‘View’.
3. Select the owner unit by clicking on the selected unit.
4. From here you can start to add owner family members/tenant.
Add Tenant
i) To add tenant, the occupancy status must be set as Rental so that management can start to add tenant into the unit.
Add Tenant
i) To add tenant, the occupancy status must be set as Rental so that management can start to add tenant into the unit.
ii) Select Tenants and click on (+Add Tenant) to proceed.
iii) Fill in all required information indicated by the system and click ‘Save’. The pop-up message will indicate that login credentials have been successfully sent through the tenant(s)’ email.
i) For the first tenant in the unit will be the master tenant and the following tenant will be added as a tenant.
ii) Leave the account code blank for ‘tenant’ to avoid the tenant from receiving invoices from the management.
iii) Once all are saved, family members' names will be stored in the system. Family members will automatically receive an activation email from the i-Neighbour system.
5) Family members/tenants need to activate their accounts using the email sent from i-Neighbour.
Click ‘Activate Now’ to activate the account and they can begin to enjoy using the i-Neighbour apps.
If you are still having problems after completing all of the steps stated above, please contact us via support@i-neighbour.com.
Note: If some of the screenshots or steps viewed here are different from the ones in the current system, this is due to our continuous effort to improve our system from time to time. Please notify us at support@i-neighbour.com, we will update it as soon as possible.
Note: If some of the screenshots or steps viewed here are different from the ones in the current system, this is due to our continuous effort to improve our system from time to time. Please notify us at support@i-neighbour.com, we will update it as soon as possible.
Related Articles
How To Invite Residents/Family Members Into i-Neighbour Web
In the i-Neighbour Web, management is the supervisor who keeps every owner in residence. Management can invite owners' family members to use the i-Neighbour application. For example, management can invite people who live in the same unit to use the ...How to Invite Family Members/Tenant and Get Management Approval
This article aims to teach users how to invite family members or tenants and obtain management approval. Steps and Procedures 1. Launch the i-Neighbour App. Click on the links below to download your corresponding i-Neighbour App: a. i-Neighbour ...Add Your Tenant Details in i-Neighbour (for Rental house/unit)
This article aims to teach users how to add tenants to their rental unit. Step 1 - Change your house status from “Owner” to “Rental” To change the house status, contact your management/committee directly. Upon successful changes, the status will be ...How to Invite Your Family Members/Tenants into i-Neighbour App and Activate an Account
This article teaches users how to invite your family members/tenants into i-Neighbour App and activate an account. Steps and Procedures 1. Launch the i-Neighbour App. Click on the links below to download your corresponding i-Neighbour App: a) ...How to Make Payment via i-Neighbour Web
This article will be guiding you on making payment through the i-Neighbour Web. 1. Go to My Account > E-Billing > Invoice & Payment 2. To view the invoice, click on the icon in the red box. 3. Owners can view details just by clicking on the PDF logo ...