How To Invite Owner/Family Members Into i-Neighbour Web

How To Invite Residents/Family Members Into i-Neighbour Web

In the i-Neighbour Web, management is the supervisor who keeps every owner in residence. Management can invite owners' family members to use the i-Neighbour application. For example, management can invite people who live in the same unit to use the i-Neighbour application, such as the owner's wife and other family members. 
This document describes the procedure for management to invite members into the i-Neighbour App, so one system can group everyone in the community. In other words, management needs to use the Web to indicate their unit status, whether occupied, leased, or vacated.

Steps and procedures
1. Go to the Community > Manage Unit.

2. Select a specific block/street you want to add resident and click ‘View’.

3. Select the owner unit by clicking on the selected unit.


4. From here you can start to add owner family members.
Add Family Members
i) Select ‘Unit Owner’ and click on ‘+Add Resident


ii) Fill up the information required by the system and select relationship 1 of the 3 relationships and click ‘Save’. The pop-up message will indicate that login credential has been successfully sent through family members’ email.
  

iii) Once all are saved, family members' names will be stored in the system. Family members will automatically receive an activation email from the i-Neighbour system.

If you are still having problems after completing all of the steps stated above, please contact us via support@i-neighbour.com.

Note: If some of the screenshots or steps viewed here are different from the ones in the current system, this is due to our continuous effort to improve our system from time to time. Please notify us at support@i-neighbour.com, we will update it as soon as possible.
    • Related Articles

    • How to Invite Your Family Members/Tenants into i-Neighbour App and Activate an Account

      This article teaches users how to invite your family members/tenants into i-Neighbour App and activate an account. Steps and Procedures 1. Launch the i-Neighbour App. Click on the links below to download your corresponding i-Neighbour App: a) ...
    • How To Invite Tenant Into i-Neighbour Web

      In the i-Neighbour Web, management is the supervisor who keeps every owner in residence. Management can add the primary tenant (first tenant) and some other tenants (if he or she leases the house to several people). This document describes the ...
    • How to Invite Family Members/Tenant and Get Management Approval

      This article aims to teach users how to invite family members or tenants and obtain management approval. Steps and Procedures 1. Launch the i-Neighbour App. Click on the links below to download your corresponding i-Neighbour App: a. i-Neighbour ...
    • Enable Invoice Sharing with Residents in the Same Unit

      This article aims to teach owners how to share invoices to all residents in the same unit.  Process 1. Login as Owner 2. Go to E-Billing  3. Enable Invoice Sharing.  4. Click Share to confirm 5. Invoice Sharing option is enabled 6. Family members now ...
    • How To Turn On Resident Approval Rules For Management Via i-Neighbor Web

      This article explains the procedures for the management to approve the owner invitation to his family members or tenants as residents in a neighbourhood via i-Neighbour Web Application. These procedures prevent the resident from inviting an unwanted ...