How to Edit Water & Electricity Batch Invoice Billing Period

Introduction

The batch invoice function can be used to generate water and electricity bills for all owners (debtors) at the same time. After a batch is generated, admins can upload the invoices to i-Neighbour to send these invoices to the owners.  

Generally, after invoices have been sent to owners, the batch may no longer be edited or deleted by the admin. However, if there is an error in the billing period (that does not involve the invoice balance), we have recently added an edit option to allow date correction. 

As the billing period displayed on the water and electricity bills is taken from meter reading data in the system, once you edit the billing period, meter reading records will also be simultaneously updated.

Please note that we refer to “Water” in our guide below but the same steps are applicable for both Water and Electricity billing.

Water Bill/Electricity Bill - Billing Period

How to Edit Billing Period (Water & Electricity)

1. Go to Property > Invoice > Batch Invoice to edit the batch invoice billing period.

 

2. At the Batch Invoice listing, click the Edit (pencil) icon to edit the batch.

3. Mark the check box if you need to edit the start of the billing period (‘Period from Date’).

• ‘Period from Date’ & ‘Period End Date’ for Water & Electricity will only be displayed for batches that have already generated invoices. 
  

• For non-generated batch invoices, only the Batch Name can be edited. 
  

4. Key in the required ‘Period from Date’.

5. Next, you can also edit the end of the billing period (‘Period End Date’). Click the Update button to save the changes.

 

Note: If some of the screenshots or steps viewed here are different from the ones in the current system, this is due to our continuous effort to improve our system from time to time. Please notify us at info@timeteccloud.com, we will update it as soon as possible. 

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