How to download and activate i-Neighbour account (Mobile application)

How to download and activate i-Neighbour account (Mobile application)

This article aims to teach users how to activate their i-Neighbiour account with their mobile application.
1. Download i-Neighbour mobile application from Google Playstore or Apple App Store

2. Check your mailbox for the i-Neighbour account activation as well as the Mobile activation code. (If you have not received any email, you can refer to the management and they will resend the activation email to you)

3. Open the i-Neighbour mobile application and select “ACTIVATE ACCOUNT”

4. Key in the activation code and press “Activate now”

5. Check your details (Name, email address, mobile number and gender) , then key-in the login password (At least 8 Characters including uppercase and lowercase letters with symbol or numbers) before pressing “Next”

6. Account activated.

Note: If some of the screenshots or steps viewed here are different from the ones in the current system, this is due to our continuous effort to improve our system from time to time. Please notify us at, we will update it as soon as possible.

    • Related Articles

    • How to Invite Your Family Members/Tenants into i-Neighbour App and Activate an Account

      This article teaches users how to invite your family members/tenants into i-Neighbour App and activate an account. Steps and Procedures 1. Launch the i-Neighbour App. Click on the links below to download your corresponding i-Neighbour App: a) ...
    • Problems with i-Neighbour Mobile Application?

      Here are the steps to lodge a feedback report directly from the i-Neighbour Mobile application. We recommend users to lodge feedback following the steps below. Fill in the details required by the system to facilitate our programmers to retrieve all ...
    • Logging into i-Neighbour with a different mobile device

      This article aims to guide users on what to do if they want to use their account on a new device. ​ Process  1. Install the i-Neighbour apps from Google Play Store / Apps Store and Login. 2. Enter your username and password and tap on 'Login'. 3. You ...
    • How to Generate Account Statement in i-Account and Upload it to i-Neighbour

      Introduction A Statement of Account (SOA) is a great way to provide owners with a recap of the charges billed to them and the payments already made. Furthermore, SOA can also be used as a tool for payment reminder as it informs the owners of their ...
    • i-Account & i-Neighbour Integration Guide

      Introduction i-Neighbour and i-Account are two separate applications, but the integration between these two systems enables certain debtor information such as billing and payment to be synchronised. After you generate residents' invoices, receipts ...