How to Change Unit Owner

This article will be presenting the steps to change the unit owner after the house/unit is sold or changed to another name/party. The same steps can also be applied in the case that the Admin has added the owner details wrongly during the initial setup.

Please be informed that upon confirmation to changing the unit owner, the new owner will have to reactivate their i-Neighbour account. Please ensure that the email address is correct. All invitations will be sent directly via email.

A. Unit without Account Code

1. Click Community > Manage Unit > Click the view button to view the unit number at the selected building > Click at the unit number >  Click Change unit owner

 

2. Click Proceed and insert the new owner’s name, email, phone number, and change the occupancy status to owner. Set the login credential > Click Save.

3. Once this is completed, activation will be sent to the unit owner email.

 

B. Unit with Account Code

1. Click “Action” (Pencil Icon) > remove the account code > edit email address > Click Save

Note: For the editing of the email address. An example, the email is demoyusri@gmail.com, temporarily change it to demoyusri2@gmail.com 

2. Click “Change Unit Owner” > Insert all the correct information > Click Save

Note: For the sending of the login credential selection, if you don't want the system to directly send an invitation email after clicking save, please select it as "Later".

Note: If some of the screenshots or steps viewed here are different from the ones in the current system, this is due to our continuous effort to improve our system from time to time. Please notify us at info@i-neighbour.com, we will update it as soon as possible.

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