How to Change Owner Occupancy Status

How to Change Owner Occupancy Status

This guide aims to teach users how to change occupancy status for units. Occupancy status is essential for determining who can be added to units, such as Family members or Rental Tenants.

Process

1. From ‘Administrator login’ go-to Community > Manage Unit



2. At the ‘Manage Unit’ tab click ‘View’ at the selected Jalan/Block



3. Each colour represents the difference occupancy status.



    a. Unsold
    b. Owner - The owner can invite family members, friends and domestic workers to use apps
    c. Non-Members - Owners who are not using i-Neighbour apps (Defaulters)
    d. Vacant - Empty unit
    e. Rental - The owner can invite Master Tenants and Tenants

4. Click ‘edit Unit Information’ to change the occupancy status.
Note: To change the occupancy status, the owner must activate the i-Neighbour account before the administrator can change it.



5. At the button page, the administrator can select the new occupancy status for the owner.






6. Once done, the administrator can differentiate unit status easily from ‘Manage Unit’.

​

If you are still having problems after completing all of the steps stated above, please contact us via support@i-neighbour.com. 

Note: If some of the screenshots or steps viewed here are different from the ones in the current system, this is due to our continuous effort to improve our system from time to time. Please notify us at info@i-neighbour.com, we will update it as soon as possible.


    • Related Articles

    • How to Change Unit Owner

      This article will be presenting the steps to change the unit owner after the house/unit is sold or changed to another name/party. The same steps can also be applied in the case that the Admin has added the owner details wrongly during the initial ...

    • How to Add Unit Owner Individually in i-Neighbour

      An admin can carry out the steps easily when they need to add in only 1 or 2 units. However, when it involves more than 10 units, we do recommend importing by using the Excel file. This will speed up the process rather than to add in individually. ...

    • Changing Unit Owner in i-Account

      Introduction Periodically, there will be instances of sale or sub sale of a unit in a property. When this happens and management is notified, the Admin has to change the unit owner information and add the new owner into the system. This step is to ...

    • How to Add Unit Owner (Import From Excel file)

      This article will be guiding on the steps of importing the owner details directly from an Excel file into the i-Neighbour Web. However, this import option is ONLY available for units/houses with the status "Unsold". Process 1. Click Community > ...

    • How to Transfer Invoices from Previous to New Owner

      Periodically, there will be instances of sale or sub-sale of a unit in a property. When management is notified, the Admin has to change the unit owner information and add the new owner into the system. After changing owners, management needs to ...