How to Add Unit Owner Individually in i-Neighbour

How to Add Unit Owner Individually in i-Neighbour

An admin can carry out the steps easily when they need to add in only 1 or 2 units. However, when it involves more than 10 units, we do recommend importing by using the Excel file. This will speed up the process rather than to add in individually.

Process
1. Under Community, click on Manage Unit
 

2. Click on the view button to open up the selected building.


3. Click at the unit number to add new owner.
    a. Unsold
    b. Owner - The owner can invite family members, friends and domestic workers to use apps
    c. Non-Members - Owners who are not using i-Neighbour apps (Defaulters)
    d. Vacant - Empty unit
    e. Rental - The owner can invite Master Tenants and Tenants



4. Click on the unsold units and click Add unit owner


5. Fill in the name, email, phone number and change occupancy status to owner. Select to send the login credential ‘Now’ if you wish to directly send out an invitation email to the owner.


6. The process is now completed and the profile has been successfully updated.


7. To activate an account - If the owner has not received an email, you can click on the “Resend Login Credential” button to resend the invitation email. You can also directly request the owner to download the i-Neighbour apps and activate the account by using the given activation code.



Note: If some of the screenshots or steps viewed here are different from the ones in the current system, this is due to our continuous effort to improve our system from time to time. Please notify us at info@i-neighbour.com, we will update it as soon as possible.



    • Related Articles

    • How to Add Unit Owner (Import From Excel file)

      This article will be guiding on the steps of importing the owner details directly from an Excel file into the i-Neighbour Web. However, this import option is ONLY available for units/houses with the status "Unsold". Process 1. Under Community > ...
    • Changing Unit Owner in i-Account

      Introduction Periodically, there will be instances of sale or sub sale of a unit in a property. When this happens and management is notified, the Admin has to change the unit owner information and add the new owner into the system. This step is to ...
    • How to Change Unit Owner

      This article will be presenting the steps to change the unit owner after the house/unit is sold or changed to another name/party. The same steps can also be applied in the case that the Admin has added the owner details wrongly during the initial ...
    • i-Account - How to Assign and Unassign Unit Owner to Customer Group

      Introduction Admins can assign unit owners into specific groups to differentiate when generating batch invoices or extracting the reports efficiently. To assign the unit owners into a specific group, Admin can follow the step as below: Steps 1. Once ...
    • How To Add Intercom Number In i-Neighbour App

      This article aims to guide users how to add intercom contact numbers for the guardhouse to contact to confirm visitors. 1. Click ‘My Unit’. 2. Click on the pencil icon next to ‘CONTACT NO’. 3. Enter a contact number for an intercom. You can enter it ...