FingerTec Ingress blocked by Antivirus software
Introduction
Some antivirus software such as Kaspersky, Symantec and a few other brands are known to have issues with Ingress, as they detect some of the .dll and .exe file of Ingress as a threat in the form of malware/Trojan. This happens because Ingress has not been added to the “White-List” of these antivirus’ software but to curtail such interruption Ingress is now slowly being added to the list and the process is still on-going.
Benefits
By following these procedures, users will be able to run Ingress without any issues, and preserve the software from any corruption, even though they are using an antivirus that has not added Ingress into their White-List.
Process
1) Temporarily disable your PC’s antivirus software
2) Download and install Ingress software accordingly
3) Restart the PC once
4) Upon the PC start up, DO NOT run Ingress yet
5) Go to your antivirus software, and add Fingertec Worldwide folder (Local Disk C > Program Files (x86) > Fingertec Worldwide) into the “Exclusion” / “Exception” list
(Note: Kindly check with your antivirus support/ knowledge-base on how to add a folder into the “Exception” / “Exclusion” list)
6) Launch Ingress Normally
Related Articles
Integrate ZKTeco hardware to FingerTec Software (TCMS V3 or Ingress)
Introduction The capacity for two systems to work together without having to be altered, determine the matching of operating systems. It is common to come across compatibility issues due to a difference between the versions and/or different companies ...Fingertec Ingress (MDB) Installation Guide
Introduction Fingertec Ingress offers 2 types of database which is the MySQL database and also Microsoft Access Database (MDB) to manage the time attendance and access control device. If you have a small number of users (approx. below 100 or 200 ...5 Common Errors in TCMS V3/ Ingress Software and How to Fix It
Introduction Occasionally, you might encounter into some errors when using TCMS V3 or Ingress software. Don’t close the program just yet. Here we have compiled 5 common errors in the software and how to solve it. Problem 1 - Empty Attendance Sheet ...Steps to Solve “Backdate is not permissible” Error in the TCMSv3/Ingress Software
Introduction The above message will be prompted when a user restores a database that is labeled under a different time zone. This issue occurs can be due to the time in the current PC does not match with the time fixed in the database. Additionally, ...Steps to Solve “Backdate is not permissible” Error in the TCMSv3/Ingress Software
Introduction The above message will be prompted when a user restores a database that is labeled under a different time zone. This issue occurs can be due to the time in the current PC does not match with the time fixed in the database. Additionally, ...