Connecting Face ID 4 Using USB/Client Connection in TCMS V2
At the moment, the Windows OS does not recognize the Face ID 4 device when you connect it to the computer using USB/Client connection.
You will need to install the USB driver manually if you wish to connect the Face ID 4 device to the computer using USB/Client connection.
1- Download either USB Client x86 (for Windows 32-bit platform) or USB Client x64 (for Windows 64-bit platform) for installation.
2- To install the USB client driver:
i- Right click at the .exe file and select Run as administrator.
ii- Click Next.
iii- Click Install.
iv- Click OK and Finish.
3- Plug in the USB client to the PC and it will install the device driver automatically.
4- Right-click at Computer and select Manage.
5- The Face ID 4 device is now detected under Portable Devices in Device Manager.
6- Finally, perform the terminal activation in the TCMS V2 software.
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