Adding FingerTec devices to your TimeTec Cloud account
DEVICE
Before connecting your FingerTec devices to the TimeTec TA account, kindly check the following:
1. The device has already been updated with TimeTec firmware. Go into Menu > Communication Option > Webserver
Please request the firmware from your reseller if you cannot find the Webserver option under the Communication Option
2. Ensure that the connection settings are correctly adjusted in the device. Go into Menu > Communication Option > Set IP address, gateway, and subnet mask > Save your settings.
Next, go into Menu > Communication Option (COMM) > Webserver > Set TimeTec TA server IP (which is available on the top of the Device page) > Key In the port (80 for old devices e.g. R2, R3; 90 for TA100C FMM, AC100C FMM and Face ID terminals).
Optional:
For devices purchased in 2020 or earlier, please follow the instructions below.
Go into Menu > Communication Option (COMM) > Webserver > enable the domain name > push.timeteccloud.com
WEB
Now, log in to the TimeTec TA account. Go to Device to select Terminal > Webster (Fingertec) > Click on the “+” icon. You can start adding your FingerTec devices. Click Add to start.
1. Insert the serial number of the device
2. Hit the TAB button on the keyboard and the system will begin to check the connection to the device. The model display automatically if a device connects to the server. Check the connection settings and firmware of your device if the model does not display.
3. Key in the Terminal ID.
4. Select the Terminal Group.
5. You can name the Location where the device is installed.
6. Select the UTC time zone that the device installs in.
7. Save the settings.
NOTE: Now you will see the newly added device appear on the list. However, you will have to take note of the following:
- If there is no checkbox available for the device, it means the device has not been connected to TimeTec TA yet, nor it is activated. Click Edit to re-configure the connection and insert the product and activation key.
- The Connection Status column shows whether the device has lost its connection (indicated with the red circle) to the server or is still active (indicated with a green circle).
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