Activate Offline Mode

Activate Offline Mode

This article teaches users how to turn on offline mode in an event that there are internet connection issues.

​Steps
1. When a resident launches an i-Neighbour mobile app, the system will check for an Internet connection status and it will alert the resident if the Internet connection is not available. 

2. Tap at Go Offline to activate the Offline mode. Once this is done, the resident will see the main display as the image below:

3. During the Offline mode, the resident can still use the Smart Access, Lift Access and Panic button features. To use the Lift Access, tap at the Lift Access button to select the floor.

When the Internet connection resumes, the mobile app will automatically resume to Online mode. Hence, the residents don’t have need to do anything because the app will constantly check for Internet connection.

Note: If any of the screenshots or steps in this manual are different from the current system, it is due to our continuous effort to improve our system from time to time. Please notify us at info@timeteccloud.com. We will update it as soon as possible.

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